Care Manager (Receptionist) - Glen Rock, NJ

DoctorHere Inc.; Glen Rock (NJ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

DoctorHere Primary Care Clinic in Glen Rock, NJ is seeking a Care Manager (Medical Receptionist) to create a smooth, positive patient experience from check-in to checkout. This on-site role focuses on front-desk duties, including scheduling, insurance verification, payments, and handling calls and messages.

You may perform vitals, basic rooming, and light clinical support as needed in a fast-paced internal medicine setting.

Qualifications

• Friendly, professional service to patients.
• Strong time and task management skills.
• Ability to multitask across duties.
• Basic computer and office software proficiency.
• Ability to communicate and collaborate with providers and staff.
• On-site at the clinic location.
• Experience in primary care or internal medicine.
• Experience as a Medical Receptionist or in a medical office setting.
• EMR/EHR experience.
• Experience with insurance verification and eligibility checks.
• Bilingual in English and Korean preferred.

Responsibilities

• Check-in and check-out patients.
• Schedule appointments for new and existing patients.
• Answer phone, texts, and patient inquiries.
• Verify and update patient demographics and insurance.
• Verify insurance eligibility and benefits.
• Collect copays, deductibles, and patient balances.
• Support referrals, records requests, and other admin tasks.
• Manage patient information and appointments in the EMR/EHR system.
• Provide basic guidance on testing and visits.
• Measure and record vital signs.
• Room patients and prepare for visits.
• Support review of medications and medical history.
• Support lab work and clinical workflow tasks.
• Prepare and maintain exam rooms.
• Collaborate with clinical staff to maintain patient flow.
• Manage medical and office supplies.
• Support other tasks to keep clinic running smoothly.

Skills

Customer service

Multitasking

Time management

Computer basics

Communication

On-site presence

Job description

Glen Rock, New Jersey (NJ) —
Care Manager (Receptionist)

The Care Manager (Medical Receptionist) plays a key role in creating a smooth, positive experience for patients from the moment they walk into the clinic until they leave after their visit. This role is primarily front-desk focused, handling patient scheduling, insurance verification, payments, and phone/message communication. Depending on the clinic's needs, it may also include vital sign measurement, patient rooming, and basic clinical support duties. We're looking for someone who provides warm, professional patient care and can flexibly handle a variety of tasks in a fast-paced internal medicine environment.

About DoctorHere

DoctorHere is a rapidly growing primary care group operating across New York and New Jersey, with additional onsite corporate clinics. We combine patient-centered care with modern healthcare technology and AI-driven workflows to reduce administrative burden and let our providers focus on what matters most: patient care.

Key Responsibilities

• Patient check-in and check-out
• Manage scheduling for new and existing patients
• Respond to phone calls, texts, and patient inquiries
• Verify and update patient demographic and insurance information
• Verify insurance eligibility and benefits
• Collect copays, deductibles, and patient balances
• Support referrals, medical records requests, and other patient-related administrative tasks
• Manage patient information and appointments through the EMR/EHR system
• Provide patients with basic guidance on testing, appointments, and visits
• Measure and record patient vital signs
• Room patients and provide basic patient preparation prior to visits
• Support review of patient medications and basic medical history
• Support lab work and basic clinical workflow tasks
• Prepare and maintain exam rooms
• Collaborate with clinical staff to maintain smooth patient flow
• Manage medical and office supplies
• Support other tasks as needed to keep the clinic running smoothly

Qualifications

Required

• Ability to provide friendly, professional service to patients
• Strong sense of responsibility with good time and task management skills
• Ability to multitask across a variety of duties
• Basic computer and office software proficiency
• Ability to communicate and collaborate well with providers and staff
• Able to work on-site at the clinic location

Preferred

• Experience in primary care or internal medicine
• Experience as a Medical Receptionist or in a medical office setting
• EMR/EHR experience
• Experience with insurance verification and eligibility checks
• Bilingual in English and Korean preferred

Compensations & Benefits

• Health insurance
• Paid time off

Work Locations & Schedule

DoctorHere Primary Care Clinic, 886-926 Prospect Street, Glen Rock, NJ 07452

Work Setting: 100% on-site

Full-time, standard business hours — specific schedule discussed during the interview process

Why Join DoctorHere

• Fast-growing, multi-location primary care organization
• Work closely with physicians and regional leadership on real operational impact
• Exposure to modern EHR and AI-driven clinical workflows
• Strong potential for career advancement into regional or multi-site leadership

** DoctorHere is an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable law.