Front Desk & Building Operations Specialist

FirstService Residential; Miami (FL); In loco; USD 20.000 - 29.000; Tempo pieno

Descrizione del lavoro

FirstService Residential is seeking a Front Desk professional to work independently, greeting residents, managing guest check-in, and handling daily logs. The role emphasizes strong communication, emergency awareness, and reliable operations within a residential setting.

Ideal candidates will have 1+ year front desk experience, familiarity with fire alarm systems, basic water shut-off knowledge, and bilingual English/Spanish is a plus.

Competenze

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Mansioni

• Expectation that they’ll work front desk and operations.
• Minimum one year of front desk experience, preferably in a residential building
• Familiarity with fire alarm panels
• Basic knowledge of shutting off water to the fire system
• Basic understanding of shutting off water to individual units
• Bilingual (English/Spanish) preferred
• Ability to remain professional and firm when enforcing building policies
• Limited cellphone use while assigned to the front desk
• Computer literacy, including the ability to prepare incident reports using a web browser or Microsoft Word
• Basic Excel knowledge, such as opening files and searching for information
• Dependable and flexible, including the ability to remain on duty if relief is delayed until a arrives
• Dress code is all black until uniforms are purchased by the building
• Stand each time a person comes to the desk

Conoscenze

Customer service

Communication

Interpersonal skills

Bilingual

Formazione

High school diploma or equivalency

College courses in business/hospitality

Strumenti

Information system hardware/software

Descrizione del lavoro

FirstService Residential is seeking a Front Desk professional to work independently, greeting residents, managing guest check-in, and handling daily logs. The role emphasizes strong communication, emergency awareness, and reliable operations within a residential setting.

Ideal candidates will have 1+ year front desk experience, familiarity with fire alarm systems, basic water shut-off knowledge, and bilingual English/Spanish is a plus.