Front Desk Associate – Senior Living Community

Covenant Living of Colorado; Evanston (IL); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

PTO & six paid holidays

403(b) with 3% employer match

Fitness center access

Life and disability insurance

Tuition assistance and scholarships

Employee assistance program

Job summary

Covenant Living in Evanston, IL is seeking a Receptionist to greet residents, staff, and visitors in person or by phone, transfer calls, take messages, and maintain a courteous, professional image at all times.

Responsibilities include monitoring the emergency system, directing staff during emergencies, assisting with transportation requests, signing in visitors, handling mail and packages, monthly charge sheets, and providing clerical support to the Administrative Services Coordinator.

Qualifications

• High school education or equivalent.
• One year of secretarial training or clerical experience.
• Organized, detail oriented with strong verbal and written English.

Responsibilities

• Greet residents, staff and visitors in person or by phone in a professional manner.
• Answer calls promptly, transfer or take messages when needed.
• Monitor emergency system and direct staff or call for help as required.
• Direct visitors, sign them in, and issue badges per policy.
• Keep reception area tidy and support transportation coordination.
• Assist residents with program signups and collect payments.
• Balance cash drawer and handle mail, packages, and deliveries.
• Provide clerical support to the Administrative Services Coordinator.

Skills

Interpersonal skills

Telephone etiquette

Organizational skills

Customer service

English communication

Education

High school diploma or equivalent

Secretarial training

Tools

Microsoft Office Suite

Job description

Covenant Living in Evanston, IL is seeking a Receptionist to greet residents, staff, and visitors in person or by phone, transfer calls, take messages, and maintain a courteous, professional image at all times.

Responsibilities include monitoring the emergency system, directing staff during emergencies, assisting with transportation requests, signing in visitors, handling mail and packages, monthly charge sheets, and providing clerical support to the Administrative Services Coordinator.