Front Desk Concierge - Senior Living

Covenant Retirement Communities & Covenant Care; Evanston (IL); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Health insurance

PTO & holidays

Retirement plan

Fitness center access

Tuition assistance

Employee assistance program

Job summary

Covenant Living seeks a friendly Receptionist in Evanston, IL to greet residents, staff and visitors and manage calls with a professional demeanor. You will transfer calls, take messages, and assist with transportation coordination and program sign-ups. The role requires strong organization and confidentiality, with knowledge of Microsoft Office.

The position offers comprehensive benefits and a supportive team in a faith-based continuing care community serving older adults.

Qualifications

• High school education or equivalent completed.
• Secretarial training or clerical experience preferred.
• Excellent verbal and written English communication skills.
• Pleasant telephone manner and professional demeanor.

Responsibilities

• Greet residents, staff and visitors in person or by phone.
• Answer calls promptly, transfer where appropriate, and take messages.
• Monitor emergency system and assist during emergencies.
• Direct visitors to the right contact and ensure sign-in procedures.
• Keep reception and lobby area clean and organized after each shift.
• Coordinate transportation requests and communicate timing to residents/staff.
• Assist residents with program sign-ups and collect payments.
• Demonstrate office equipment use and report supply needs.

Skills

Interpersonal skills

Communication

Telephone etiquette

Organizational skills

Education

High school diploma or equivalent

Secretarial training

Tools

Microsoft Office

Job description

Covenant Living seeks a friendly Receptionist in Evanston, IL to greet residents, staff and visitors and manage calls with a professional demeanor. You will transfer calls, take messages, and assist with transportation coordination and program sign-ups. The role requires strong organization and confidentiality, with knowledge of Microsoft Office.

The position offers comprehensive benefits and a supportive team in a faith-based continuing care community serving older adults.