Front Desk & Resident Services Associate

Covenant Living of Colorado; Golden Valley (MN); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO & holidays

401(k) with company match

Fitness center access

Tuition assistance

Scholarships

Employee assistance program

Legal services

Home/auto insurance

Discount purchasing program

Pet insurance

Job summary

Covenant Living of Colorado is seeking a Receptionist to greet residents, staff, and visitors in person or by phone, presenting a positive and professional image. The role involves clerical duties, payment processing, and coordinating transportation while maintaining a tidy lobby and assisting other departments as needed.

The ideal candidate will have a high school diploma, clerical experience, strong English communication skills, and a calm demeanor in emergencies.

Qualifications

• High school education or equivalent; secretarial training or clerical experience is preferred.
• Excellent interpersonal and written/verbal English communication skills.
• Strong organizational abilities and attention to detail.

Responsibilities

• Answer telephone calls promptly in a polite, personal, and friendly manner; transfer calls and take messages.
• Monitor emergency system and direct staff to emergencies; contact personnel as needed.
• Provide information to visitors and ensure proper sign-in and badges.
• Keep the reception desk and lobby clean and organized after each shift.
• Coordinate transportation requests and communicate timing to residents and staff.
• Assist residents in signing up for programs and collect payments.
• Demonstrate office equipment use and report supply needs to Lead Receptionist.
• Sell postage stamps, receive and log packages, and inform residents of pickups.
• Enter maintenance requests into the system and relay urgent issues to staff.
• Prepare monthly charge sheets and support other departments as required.
• Assist Lead Receptionist and maintain the reception area.
• Balance cash drawer and manage cash receipts and checks.

Skills

Interpersonal skills

Phone etiquette

Organized

English proficiency

Clerical experience

Education

High school diploma

Secretarial training or clerical experience

Tools

Microsoft Office

Job description

Covenant Living of Colorado is seeking a Receptionist to greet residents, staff, and visitors in person or by phone, presenting a positive and professional image. The role involves clerical duties, payment processing, and coordinating transportation while maintaining a tidy lobby and assisting other departments as needed.

The ideal candidate will have a high school diploma, clerical experience, strong English communication skills, and a calm demeanor in emergencies.