Front Desk Agent — Guest Experience & Hospitality

Sleep Inn Hotel Fogelsville; Allentown (Lehigh County); On-site; USD 26,000 - 38,000; Full time

Job summary

Sleep Inn Allentown-Fogelsville is seeking an friendly front desk associate to greet and register guests, ensure comfort, and manage guest accounts with precision. You’ll play a pivotal role in delivering warm hospitality and a smooth check-in experience in a busy hotel setting.

The position requires a proactive attitude, strong communication, and a willingness to work nights, weekends, and holidays. Prior hospitality or customer service experience is helpful but not mandatory, with a high

Qualifications

• Experience in hospitality or customer service is advantageous but not mandatory.
• Some collegiate coursework in hospitality or related fields is a plus.
• Enthusiastic attitude and the zeal to provide exceptional customer service.

Responsibilities

• Greet and register guests with a warm welcome.
• Ensure guests have a comfortable stay and manage accounts with precision.
• Contribute to guest experiences from arrival to departure.

Skills

Customer service

Communication

Multitasking

Attention to detail

Flexibility with hours

Follow instructions

Education

High school diploma or equivalent

Job description

Sleep Inn Allentown-Fogelsville is seeking an friendly front desk associate to greet and register guests, ensure comfort, and manage guest accounts with precision. You’ll play a pivotal role in delivering warm hospitality and a smooth check-in experience in a busy hotel setting.

The position requires a proactive attitude, strong communication, and a willingness to work nights, weekends, and holidays. Prior hospitality or customer service experience is helpful but not mandatory, with a high