Guest Experience Ambassador - Front Desk (Part-Time, Flexible)

Fairfield Hotel Allentown; Allentown (Lehigh County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible scheduling

Part-time position

Job summary

Fairfield Hotel Allentown in Allentown seeks a welcoming Front Desk Associate to greet guests, handle check-ins/check-outs with a personal touch, and provide local information for a memorable stay.

You will manage transactions, assist with reservations, and collaborate with housekeeping and breakfast teams to ensure guest satisfaction. This part-time role offers Sunday nights 3 PM–1 AM and Saturdays 3 PM–11 PM or overnight shifts, with a flexible schedule in a vibrant city setting.

Qualifications

• Experience greeting guests and handling check-ins and check-outs with a personal touch.
• Strong attention to detail in transactions.
• Ability to manage reservations and answer inquiries.
• Professional demeanor and strong interpersonal interaction.

Responsibilities

• Welcome guests at check-in and check-out with a personal touch.
• Handle transactions accurately during guest stays.
• Manage reservations and provide information with a smile.
• Anticipate guest needs and exceed expectations.
• Reflect the friendly and professional spirit of Allentown.

Skills

Customer service oriented

Interpersonal skills

Attention to detail

Team collaboration

Job description

Fairfield Hotel Allentown in Allentown seeks a welcoming Front Desk Associate to greet guests, handle check-ins/check-outs with a personal touch, and provide local information for a memorable stay.

You will manage transactions, assist with reservations, and collaborate with housekeeping and breakfast teams to ensure guest satisfaction. This part-time role offers Sunday nights 3 PM–1 AM and Saturdays 3 PM–11 PM or overnight shifts, with a flexible schedule in a vibrant city setting.