Front Desk Associate - Growth, Health Benefits, Bonus

Flaherty Physical Therapy, Inc.; Northborough (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

Job summary

Flaherty Physical Therapy, Inc. seeks a Front Desk Associate to be the face of the clinic, greeting patients and handling front office tasks. You will manage appointments, registrations, and payments while maintaining accurate records with a patient-first attitude.

The role requires strong communication, reliability, and the ability to work in a fast-paced environment at our Northborough and Hudson locations. Training and growth opportunities are available within a supportive team.

Qualifications

• Experience in customer service or medical office settings is a plus, but not required.
• Strong communication skills and customer service orientation.
• Positive, team-player attitude; ability to work both independently and in a team.
• Excellent attention to detail and reliability.
• Willingness to learn and adapt in a fast-paced clinic environment.
• Good time management and multitasking abilities.

Responsibilities

• Answering phones and greeting patients
• Scheduling and managing appointments
• Registering and onboarding new patients
• Collecting patient payments
• Maintaining accurate and up-to-date medical records
• Assisting with general front office and clinic administrative tasks

Skills

Excellent communication

Team-player

Attention to detail

Reliability

Customer service

Willingness to learn

Time management

Multitasking

Organizational skills

Computer skills

Job description

Flaherty Physical Therapy, Inc. seeks a Front Desk Associate to be the face of the clinic, greeting patients and handling front office tasks. You will manage appointments, registrations, and payments while maintaining accurate records with a patient-first attitude.

The role requires strong communication, reliability, and the ability to work in a fast-paced environment at our Northborough and Hudson locations. Training and growth opportunities are available within a supportive team.