Front Desk Associate

Flaherty Physical Therapy, Inc.; Hudson (MA); On-site; USD 23,000 - 32,000; Part time

Job summary

Flaherty Physical Therapy in Hudson, MA is hiring a part-time Front Desk Associate to be the welcoming face of the clinic. You will greet patients, answer phones, schedule appointments, register new patients, and help with payments.

Ideal candidates are customer-focused, detail-oriented, reliable, and able to work in the early evenings. Experience in a medical office or with electronic medical records is a plus, but not required.

Qualifications

• A positive, team-player attitude.
• Excellent communication skills.
• Exceptional attention to detail.
• Strong reliability and professionalism.
• The ability to work independently and as part of a team.
• Outstanding customer service skills.
• A kind, caring, and courteous demeanor.
• A willingness to learn and grow.
• Strong time management and multitasking abilities.
• Good organizational skills.
• Strong computer skills.
• Confidence in their ability to thrive in a fast-paced environment.
• Be able to work in the early evenings.

Responsibilities

• Answering phones and greeting patients.
• Scheduling and managing appointments.
• Registering and onboarding new patients.
• Collecting patient payments.
• Maintaining accurate and up-to-date medical records.
• Assisting with general front office and clinic administrative tasks.

Skills

Positive attitude

Excellent communication

Attention to detail

Reliability

Teamwork

Customer service

Learning mindset

Time management

Organizational skills

Computer skills

Thrive in fast-paced environment

Evening availability

Tools

Electronic Medical Records (EMR)

Job description

Come join our fun and growing physical therapy team at Flaherty Physical Therapy! We pride ourselves on putting patient needs first, providing exceptional care to our community, and supporting the growth and development of our employees. With clinics in Northborough and Hudson and plans to continue expanding, we are always looking for great people to join our dynamic team.

Front Desk Associate

Our Front Desk Associates are the face of our clinic and play a key role in creating an exceptional experience for every patient who walks through our doors.

Responsibilities include:

• Answering phones and greeting patients
• Scheduling and managing appointments
• Registering and onboarding new patients
• Collecting patient payments
• Maintaining accurate and up-to-date medical records
• Assisting with general front office and clinic administrative tasks

We are looking for someone who has:

• A positive, team-player attitude
• Excellent communication skills
• Exceptional attention to detail
• Strong reliability and professionalism
• The ability to work independently and as part of a team
• Outstanding customer service skills
• A kind, caring, and courteous demeanor
• A willingness to learn and grow
• Strong time management and multitasking abilities
• Good organizational skills
• Strong computer skills
• Confidence in their ability to thrive in a fast-paced environment
• Be able to work in the early evenings

Experience in customer service, a medical office setting, electronic medical records, or verifying insurance benefits is a plus, but not required.

Position Details

This is a part-time position working at our Hudson clinic.

• Starting pay: $20.00 per hour
• 43 Broad Street, Suite C302d, Hudson MA 01749

To learn more about working at Flaherty Physical Therapy, visit: https://www.flahertyphysicaltherapy.com/employment-opportunities/