Front Desk Associate

Flaherty Physical Therapy, Inc.; Hudson (MA); On-site; USD 23,000 - 32,000; Part time

Job summary

Flaherty Physical Therapy is seeking a Front Desk Associate for our Hudson clinic to greet patients and guide their visit with warmth and professionalism.

You will handle phones, scheduling, patient registration, payments, and medical records support as part of a small, friendly front office team in a busy clinical setting.

Qualifications

• Experience in customer service or medical office settings is a plus, but not required.
• Part-time position at Hudson clinic.

Responsibilities

• Answering phones and greeting patients
• Scheduling and managing appointments
• Registering and onboarding new patients
• Collecting patient payments
• Maintaining accurate and up-to-date medical records
• Assisting with general front office and clinic administrative tasks

Skills

Positive attitude

Strong communication

Attention to detail

Reliability

Team player

Customer service

Willing to learn

Time management

Organizational skills

Computer skills

Evening availability

Job description

• Strong computer skills

Come join our fun and growing physical therapy team at Flaherty Physical Therapy! We pride ourselves on putting patient needs first, providing exceptional care to our community, and supporting the growth and development of our employees. With clinics in Northborough and Hudson and plans to continue expanding, we are always looking for great people to join our dynamic team.

Front Desk Associate

Our Front Desk Associates are the face of our clinic and play a key role in creating an exceptional experience for every patient who walks through our doors.

Responsibilities

• Answering phones and greeting patients
• Scheduling and managing appointments
• Registering and onboarding new patients
• Collecting patient payments
• Maintaining accurate and up-to-date medical records
• Assisting with general front office and clinic administrative tasks

We are looking for someone who has:

• A positive, team-player attitude
• Excellent communication skills
• Exceptional attention to detail
• Strong reliability and professionalism
• The ability to work independently and as part of a team
• Outstanding customer service skills
• A kind, caring, and courteous demeanor
• A willingness to learn and grow
• Strong time management and multitasking abilities
• Good organizational skills
• Strong computer skills
• Confidence in their ability to thrive in a fast-paced environment
• be able to work in the early evenings

Experience in customer service, a medical office setting, electronic medical records, or verifying insurance benefits is a plus, but not required.

Position Details

This is a part-time position working at our Hudson clinic.

• Starting pay: $20.00 per hour
• 43 Broad Street, Suite C302d, Hudson MA 01749

To learn more about working at Flaherty Physical Therapy, visit:

https://www.flahertyphysicaltherapy.com/employment-opportunities/