Front Desk Associate

Flaherty Physical Therapy, Inc.; Northborough (MA); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus based on performance

Health insurance

Paid time off

Descripción de la vacante

Flaherty Physical Therapy, Inc. seeks a Front Desk Associate to be the face of the clinic, greeting patients and handling front office tasks. You will manage appointments, registrations, and payments while maintaining accurate records with a patient-first attitude.

The role requires strong communication, reliability, and the ability to work in a fast-paced environment at our Northborough and Hudson locations. Training and growth opportunities are available within a supportive team.

Formación

• Experience in customer service or medical office settings is a plus, but not required.
• Strong communication skills and customer service orientation.
• Positive, team-player attitude; ability to work both independently and in a team.
• Excellent attention to detail and reliability.
• Willingness to learn and adapt in a fast-paced clinic environment.
• Good time management and multitasking abilities.

Responsabilidades

• Answering phones and greeting patients
• Scheduling and managing appointments
• Registering and onboarding new patients
• Collecting patient payments
• Maintaining accurate and up-to-date medical records
• Assisting with general front office and clinic administrative tasks

Conocimientos

Excellent communication

Team-player

Attention to detail

Reliability

Customer service

Willingness to learn

Time management

Multitasking

Organizational skills

Computer skills

Descripción del empleo

Benefits:

• Bonus based on performance
• Health insurance
• Paid time off

Come join our fun and growing physical therapy team at Flaherty Physical Therapy! We pride ourselves on putting patient needs first, providing exceptional care to our community, and supporting the growth and development of our employees. With clinics in Northborough and Hudson and plans to continue expanding, we are always looking for great people to join our dynamic team.

Front Desk Associate

Our Front Desk Associates are the face of our clinic and play a key role in creating an exceptional experience for every patient who walks through our doors.

Responsibilities include:

• Answering phones and greeting patients
• Scheduling and managing appointments
• Registering and onboarding new patients
• Collecting patient payments
• Maintaining accurate and up-to-date medical records
• Assisting with general front office and clinic administrative tasks

We are looking for someone who has:

• A positive, team-player attitude
• Excellent communication skills
• Exceptional attention to detail
• Strong reliability and professionalism
• The ability to work independently and as part of a team
• Outstanding customer service skills
• A kind, caring, and courteous demeanor
• A willingness to learn and grow
• Strong time management and multitasking abilities
• Good organizational skills
• Strong computer skills
• Confidence in their ability to thrive in a fast-paced environment
• be able to work in the early evenings

Experience in customer service, a medical office setting, electronic medical records, or verifying insurance benefits is a plus, but not required.

Position Details

This is a full-time position working between our Northborough and Hudson clinic locations.

• Starting pay: $20.00 per hour
• Opportunity to earn a monthly performance-based bonus

To learn more about working at Flaherty Physical Therapy, visit:
https://www.flahertyphysicaltherapy.com/employment-opportunities/