Front Desk Associate

SwimKids Swim School; Woodbridge (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a vibrant team at an exciting swim school where you will engage with children and families daily. As a Front Desk Associate, you'll play a crucial role in welcoming customers, managing enrollments, and ensuring a smooth experience for everyone. With paid training and opportunities for professional development, this position is perfect for those who thrive in a dynamic environment. Enjoy a workday filled with activity, mentorship, and the chance to make a positive impact on your community while helping children learn essential swimming skills.

Benefits

Tuition reimbursement program

Referral bonus program

Raise opportunities for top performers

Free employee wellness program

Discounted pet insurance

Qualifications

• Strong communication skills for interacting with families.
• Ability to manage administrative tasks and enroll students.

Responsibilities

• Enroll students in swim lessons and manage payments.
• Provide exceptional customer experiences and resolve challenges.

Skills

Customer Service

Communication Skills

Creative Thinking

Education

High School Diploma

Job description

Are you looking for an exciting job that keeps you connected with children and their families? Join SwimKids Swim School, an Emler Swim School Partner Brand, as a Front Desk Associate! Welcome our customers and their children with excitement into our swim school and assist families with current enrollments and new registrations for swim lessons. This role is for candidates with a passion for relationship building with all ages and strong communication skills.

SwimKids Swim School provides PAID training. We proudly invest in our team members and provide professional development opportunities from the start! Come work with a team that values individual contributions to our culture and provides opportunities for team building.

A Front Desk Associate’s Workday:

• Enroll students in lessons, collect payments and manage administrative responsibilities.
• Complete curriculum training to become knowledgeable on the product and provide exceptional experiences for children and families.
• Use creative thinking skills to identify and resolve challenges with customers.
• Attend paid training and development opportunities.
• Work a set schedule with a variety of shifts including evenings and weekends.
• Want more out of your workday? Extra hours are available and preference is given to customer service staff who are cross-trained as a swim instructor!
• Replace the gym with work! Standing for periods of time, moving around our facility, and lifting merchandise are all expected parts of the job.

Get Paid while Having Fun!

• Starting Rate: $12-14

Employee Perks:

• Tuition reimbursement program for students
• Referral bonus program
• Raise opportunities for top performers
• Increases for various certifications
• Free employee wellness program

Employee Benefits:

• Voluntary Aflac supplemental insurance plans at discounted rates
• Discounted pet insurance
• Discounts on products and services through LifeMart
• Voluntary 401(k)
• Health, dental, vision and basic life and AD&D insurance are available to employees who regularly work full time (32+ hours per week)

What YOU will gain:

• Valuable Experience - Teach children in an educational environment and sharpen communication skills by providing progress updates for parents.
• Active Work Environment - Say goodbye to sitting at a desk all day and splash into the pool to stay active throughout your workday!
• Mentorship - Receive hands-on training alongside our mentors every step of the way. We also provide frequent opportunities to become a certified mentor and trainer!
• Community Outreach Opportunities - We go beyond teaching lifesaving swim skills. Hosting school supply drives for children in need, raising funds for swim lesson scholarships, and promoting water safety education are some ways we participate in uplifting our communities through impactful initiatives.
• Customer Service Skills - Selling swim lessons, gaining curriculum knowledge and problem solving.

Just how much difference can YOU make?

At Emler Swim School we recognize that learning to swim is more than just a competence; it’s a lifelong skill and an essential part of a child’s development. We take that responsibility seriously and are dedicated to making it one of their fondest memories.

Emler Swim School and partner brands expand across 12 states and over 60 locations, continuing to grow and teaching over 1 million students per year.

Emler Swim School participates in E-Verify. We will provide the federal government with Form I-9 information to confirm all hires are authorized to work in the U.S.