Front Desk Associate

NFC Amenity Management; Norwalk (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading luxury amenity service provider as a Front Desk Associate. In this role, you'll be the first point of contact for residents and guests at exclusive properties. Your responsibilities include welcoming residents, managing deliveries, and ensuring smooth operations through effective communication. This position offers a competitive hourly wage and opportunities for career development. If you thrive in fast-paced environments and enjoy making residents feel at home, this is the perfect opportunity for you!

Benefits

Medical, Dental, and Vision Insurance

Paid Time Off

Career Development Opportunities

Discounts for Employees

Reimbursements for Cellphones

Short-term Disability Income

Qualifications

• Candidates should work well independently and thrive in a fast-paced environment.
• Being welcoming and making eye contact are essential!

Responsibilities

• Welcome residents and guests, monitor the lobby, and handle calls.
• Manage package deliveries and ensure smooth operations.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma

Job description

Career Opportunities with NFC Amenity Management

A great place to work.

Careers at NFC Amenity Management

Current job opportunities are posted here as they become available.

[Please ensure your resume is up to date with current contact information and submit an application along with your resume.]

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio of over 350 top brands in luxury residential and hotels across 30 U.S. markets.

A Typical Day at the Front Desk

As an NFC Amenity Front Desk Associate, you will work at some of the most exclusive addresses, being the first point of contact for residents and their guests. You will warmly welcome residents, monitor the lobby, handle incoming calls and requests, and manage package and food deliveries.

Your goal is to make residents feel at home through genuine sincerity and appreciation. Responsibilities include:

• Ensuring smooth operations and service by communicating effectively with team members, property management, and residents/guests.
• Following property-specific systems for receiving and signing for deliveries.
• Facilitating contractor arrivals/departures and visits from realtors or potential buyers/renters.
• Advising residents and guests on property rules and regulations.
• Managing access procedures for residents, guests, and vendors.
• Promptly responding to resident requests, calls, questions, or concerns.
• Maintaining a professional appearance in your uniform.
• Enjoying interactions with residents.

We seek candidates who work well independently and thrive in a fast-paced environment. Being welcoming and making eye contact are essential!

Compensation and Schedule

The pay rate is $19.00 per hour. Interviews are scheduled Tuesday through Saturday, 7 am to 3 pm.

Benefits and Development

Visit our website at nfcam.com and follow us on social networks. Benefits include:

• Discounts and benefits for all employees.
• Reimbursements for cellphones and other applicable positions.
• State-required healthcare benefits for qualifying employees.
• Medical, Dental, and Vision coverage for qualifying employees.
• Paid time off starting from your first day.
• Career development opportunities through NFC University training courses.
• Short-term disability income for qualifying employees.

Positions are available at multiple properties; location, pay, and schedules will be discussed during interviews. If not contacted immediately, your application remains on file for future openings. All employees must be legally authorized to work in the US. Rehire eligibility depends on past employment performance.

The current pay rate is $17 per hour, with historical rates between $16 and $17 per hour.