Front Desk Associate

NFC Amenity Management; Town of Pelham (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Front Desk Associate, where you will be the welcoming face for residents at luxury properties. This part-time role offers flexible hours and a competitive pay rate. Your responsibilities include managing resident interactions, ensuring smooth operations, and providing exceptional customer service. Enjoy a supportive work environment with opportunities for career development and a range of employee benefits. If you thrive in a fast-paced setting and have a passion for making residents feel at home, this opportunity is perfect for you.

Benefits

Healthcare benefits

Paid time off

Career development opportunities

Reimbursements for cellphone expenses

Discounts and benefits

Qualifications

• Ability to work independently and thrive in a fast-paced environment.
• Genuine sincerity and appreciation for residents.

Responsibilities

• Welcome residents and handle calls, requests, and deliveries.
• Ensure smooth operations by communicating effectively with team members.

Skills

Customer Service

Communication Skills

Problem-Solving

Education

High School Diploma

Job description

Career Opportunities with NFC Amenity Management

A great place to work.

Careers at NFC Amenity Management

Current job opportunities are posted here as they become available.

[Please ensure your resume is up to date with current contact information and submit an application with your resume. Opt in for text messages to receive important instructions and assistance throughout the process.]

This is a part-time position with a pay rate of $17 per hour. We are currently interviewing for a Sunday-Wednesday, 10am-6pm schedule.

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a portfolio of over 350 top brands in luxury residential and hotel sectors across 30 U.S. markets.

A typical day at one of our front desks…

As an NFC Amenity Front Desk Associate, you will work at some of the most exclusive addresses, being the first point of contact for residents and their guests. Our Front Desk Associates are central to the property and highly valued by residents. Your responsibilities include welcoming residents, monitoring the lobby, handling calls, requests, and deliveries.

Your goal is to make residents feel at home through genuine sincerity and appreciation.

Additional responsibilities include:

• Ensuring smooth operations and service by communicating effectively with team members, management, residents, and guests.
• Following property-specific procedures for receiving and signing for deliveries, ensuring efficient delivery to residents.
• Managing contractor arrivals/departures, and facilitating visits by realtors, buyers, and renters.
• Advising residents and guests of property rules and regulations.
• Managing access for residents, guests, and vendors according to property procedures.
• Responding promptly to resident requests, calls, questions, or concerns.
• Maintaining a professional appearance in your uniform.
• Engaging positively with residents.

We seek candidates who work well independently and thrive in a fast-paced environment. Being welcoming and making eye contact are essential!

Visit our website at nfcam.com and follow us on social media:

• Employees enjoy a variety of discounts and benefits.
• Reimbursements for cellphone and other applicable expenses.
• Healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision coverage are offered to eligible employees.
• Paid time off begins accruing from your first day.
• Career development opportunities through NFC University, offering various training courses.
• Short-term disability income for qualifying employees in applicable areas.

We frequently interview and hire for multiple properties. Location, pay, and schedules are discussed during the interview. If not contacted immediately, your information remains on file for future opportunities. You only need to apply once for consideration across all open positions.

The current pay rate is $17.00 per hour, with historical rates ranging from $16 to $17 per hour.