Front Desk Associate - Harlem

NFC Amenity Management; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading luxury amenity service provider as a Front Desk Associate, where you will be the first point of contact for residents and guests at exclusive properties. Your role is crucial in creating a welcoming environment, managing communications, and ensuring smooth operations. This full-time position offers competitive pay and a chance to develop your career through training programs. Enjoy benefits like healthcare coverage, paid time off, and reimbursements for expenses. If you thrive in fast-paced settings and love engaging with people, this opportunity is perfect for you.

Benefits

Discounts and benefits for employees

Cellphone reimbursement

Healthcare benefits

Medical, Dental, and Vision coverage

Paid time off

Career development training

Short-term disability income

Qualifications

• Self-motivated individuals who excel in fast-paced environments.
• Ability to maintain professionalism and a welcoming demeanor.

Responsibilities

• Serve as the first point of contact for residents and guests.
• Manage deliveries and facilitate contractor access.
• Respond promptly to requests and maintain a welcoming atmosphere.

Skills

Customer Service

Effective Communication

Self-Motivation

Problem Solving

Education

High School Diploma

Job description

Career Opportunities with NFC Amenity Management

About NFC Amenity Management

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.

Current Job Opportunity: Front Desk Associate

The pay for this full-time position is $17.00 per hour. The shifts are Tuesday through Saturday, 11pm-7am.

Job Description

As a Front Desk Associate, you will work at some of the most exclusive addresses, serving as the first point of contact for residents and their guests. Your role is vital in creating a welcoming environment, monitoring the lobby, and handling incoming calls, requests, and deliveries.

Responsibilities include:

• Ensuring smooth operation and excellent service by communicating effectively with team members, management, residents, and guests.
• Managing deliveries and sign-ins according to property-specific systems.
• Facilitating contractor, realtor, and visitor access.
• Advising residents and guests on property rules and regulations.
• Responding promptly to requests, questions, and concerns.
• Maintaining a professional appearance in uniform.
• Engaging positively with residents to foster a welcoming atmosphere.

Candidate Requirements

We seek individuals who are self-motivated, enjoy a fast-paced environment, and excel at making eye contact and being welcoming.

Benefits and Perks

• Discounts and benefits for all employees.
• Reimbursements for cellphone and other applicable expenses.
• Healthcare benefits for qualifying employees.
• Medical, Dental, and Vision coverage.
• Paid time off starting from your first day.
• Career development through NFC University training courses.
• Short-term disability income for qualifying employees.

Additional Information

We frequently interview and hire for multiple properties. Location details, pay rates, and schedules will be discussed during the interview. If not contacted immediately, your application will be kept on file for future opportunities. All employees must be authorized to work in the U.S. Rehire eligibility depends on past employment performance.