Front Desk Associate

NFC Amenity Management; East Orange (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading luxury amenity service provider as a Front Desk Associate, where you will be the welcoming face for residents at exclusive properties. This part-time role offers a chance to thrive in a fast-paced environment, ensuring smooth operations and exceptional service. Your responsibilities include managing incoming requests, facilitating deliveries, and maintaining a professional appearance. Enjoy benefits like healthcare coverage and paid time off while contributing to a positive resident experience. If you are passionate about customer service and enjoy making people feel at home, this opportunity is perfect for you.

Benefits

Healthcare Benefits

Paid Time Off

Career Development Opportunities

Cellphone Reimbursements

Qualifications

• Must be welcoming and able to thrive in a fast-paced environment.
• Ability to effectively communicate with residents and team members.

Responsibilities

• Welcome residents and guests warmly at the front desk.
• Manage package deliveries and respond to resident requests promptly.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma

Job description

Career Opportunities with NFC Amenity Management

A great place to work.

Careers at NFC Amenity Management

Current job opportunities are posted here as they become available.

[Please ensure your resume is up to date with your current contact information and submit an application with your resume. When possible, opt in for text messages, as they are a key way for us to send you instructions and assistance throughout the process.]

This is a part-time position paying $16.50 per hour, with a schedule on Saturday and Sunday from 5 pm to midnight.

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio of over 350 top brands in luxury residential and hotels across 30 U.S. markets.

A typical day at one of our front desks…

As an NFC Amenity Front Desk Associate, you will work at some of the most exclusive addresses in the area. You are the first person residents (and their guests) interact with when they arrive home. Our Front Desk Associates are the 'heart' of the property and are highly valued by residents. Your responsibilities include warmly welcoming residents, monitoring the lobby, handling incoming calls/requests, and managing package/food deliveries.

Your main goal is to make residents feel at home by showing genuine sincerity and appreciation.

Additional responsibilities include:

• Ensuring smooth operation and service by effectively communicating with team members, property management, and residents/guests.
• Following property-specific procedures for receiving and signing for deliveries to ensure efficient delivery to residents.
• Facilitating contractor arrivals/departures and visits from realtors or potential buyers/renters.
• Advising residents and guests of property rules and regulations.
• Managing access for residents, guests, and vendors according to property procedures.
• Promptly responding to resident requests, phone calls, questions, or concerns.
• Maintaining a professional appearance in your supplied uniform.
• Enjoying interactions with residents.

We seek candidates who work well independently and thrive in a fast-paced environment. Being welcoming and making eye contact are essential!

Visit our website at nfcam.com and follow us on social media:

• Employees enjoy a wide range of discounts and benefits.
• Reimbursements for cellphone and other applicable expenses.
• Healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision coverage for qualifying employees.
• Paid time off starting from your first day.
• Career development opportunities through NFC University training courses.
• Short-Term Disability Income for qualifying employees in applicable areas.

We frequently interview and hire for multiple properties. Location details, pay rates, and schedules can be discussed during the interview. If you are not contacted immediately, your information will be kept on file for future openings. All employees must be legally authorized to work in the US. Rehire eligibility depends on past employment performance and status.

Currently, this position pays $16.50 per hour. Historically, pay ranges from $15 to $16 per hour across various locations and shifts.