Front Desk Associate

Coastal Health; St. Marys (GA); Hybride; USD 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision benefits

401(k)

Paid time off

Paid holidays

Résumé du poste

Coastal Health Spine & Pain in St. Marys, GA seeks a friendly Front Desk Coordinator to deliver a warm patient welcome. You will check in patients, verify demographics and insurance, collect copays, schedule follow-ups, and answer questions while maintaining HIPAA compliance.

The role requires solid customer service, organization, and multitasking in a fast-paced medical office. EMR experience is a plus, and our benefits include medical/dental/vision, a 401(k), paid time off, and holidays.

Qualifications

• Minimum 1–3 years experience in the medical field preferred.
• Strong customer service and communication skills.
• Professional, friendly, dependable with attention to detail.

Responsabilités

• Greet and check in patients in a professional and welcoming manner.
• Verify patient demographics and insurance, collect copays.
• Check patients out, schedule follow-ups, answer questions, and manage referrals.

Connaissances

Customer service

Communication

Organization

Multitasking

Teamwork

Attention to detail

Outils

EMR systems

Description du poste

## Description**Front Desk Coordinator - Coastal Health Spine & Pain****Location:** St. Marys, GA**Department:** Spine & Pain**Job Type:** Full-Time### About Coastal HealthCoastal Health is a growing multispecialty healthcare group with locations throughout Jacksonville and Southeast Georgia. We are committed to providing compassionate, patient-centered care while creating a supportive and professional environment for our employees.### Position OverviewCoastal Health Spine & Pain is seeking a friendly, organized, and dependable **Front Desk Coordinator** to join our team in St. Marys, GA. The Front Desk Coordinator is often the first point of contact for our patients and plays an important role in creating a positive patient experience.### Responsibilities* Greet and check in patients in a professional and welcoming manner* Verify patient demographics, insurance, and other necessary information* Check patients out and schedule follow-up appointments* Answer incoming phone calls and assist patients with questions* Collect copays and other patient payments* Coordinate referrals, authorizations, and other front-office tasks as needed* Maintain accurate patient records and documentation* Communicate effectively with providers and clinical staff* Assist with scheduling and managing the daily patient flow* Maintain patient confidentiality and follow HIPAA guidelines* Provide excellent customer service to patients and their families* Perform other administrative duties as assigned### Qualifications* Previous medical office or front desk experience preferred* Experience with electronic medical records (EMR) systems preferred* Strong customer service and communication skills* Professional, friendly, and dependable* Strong attention to detail and organizational skills* Ability to multitask in a fast-paced medical office* Ability to work effectively as part of a team* Knowledge of insurance verification and medical terminology is a plus### What We Offer* Competitive pay* Full-time employment* Medical, dental, and vision benefits* 401(k)* Paid time off* Paid holidays* Supportive team environment* Opportunity for growth within Coastal HealthIf you are a patient-focused professional who enjoys helping others and would like to be part of the **Coastal Health family**, we would love to hear from you!## QualificationsMinimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.