Front Desk Associate

myGwork - LGBTQ+ Business Community; New York (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the LGBTQ+ business community is seeking a Front Desk Associate to provide excellent customer service and manage workplace functions. This role is vital for ensuring a positive workplace experience and involves greeting clients, managing access, and supporting office activities. Ideal candidates are proactive, detail-oriented, and possess strong communication skills.

Qualifications

• Experience in a fast-paced office or professional environment preferred.
• Strong customer service orientation.
• Excellent communication skills.

Responsibilities

• Greet and support clients, employees, guests, and visitors at the front reception desk.
• Manage building access and collaborate with security.
• Assist with onboarding and offboarding processes.

Skills

Customer Service Orientation

Communication Skills

Proactive Attitude

Attention to Detail

Tools

MS Office Suite

Job description

Join to apply for the Front Desk Associate role at myGwork - LGBTQ+ Business Community

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Join to apply for the Front Desk Associate role at myGwork - LGBTQ+ Business Community

This job is with The Trade Desk, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers, setting new standards for reach, accuracy, and transparency. We value the diverse perspectives each person brings and are committed to fostering inclusive spaces where everyone can be authentic at work.

If you are talented, driven, creative, and eager to join a dynamic, globally-connected team, we want to talk!

What We Do

The Trade Desk seeks a Front Desk Associate for our Workplace Services team. This role acts as a cultural ambassador, managing high-volume, high-touch services to ensure a safe, positive, and productive workplace experience. As a visible point of contact, you will deliver excellent customer service to employees, guests, and visitors.

What You’ll Do

• Greet and support clients, employees, guests, visitors, candidates, and vendors at the front reception desk.
• Manage building access, collaborate with security and Workplace Team.
• Handle employee access cards throughout their employment lifecycle.
• Support office communications, events, and activities.
• Coordinate office functions like mail, desk moves, and room reservations.
• Maintain office supplies and manage office issues via internal systems.
• Keep the front area tidy and conduct regular walkthroughs.
• Assist with onboarding and offboarding processes in collaboration with HR and other teams.
• Coordinate office morale activities and events.
• Perform additional tasks and projects as needed.
• Collaborate with global Workplace colleagues on best practices.

Who You Are

• Experience in a fast-paced office or professional environment preferred.
• Strong customer service orientation.
• Hospitality experience is a plus.
• Excellent communication skills.
• Creative with a proactive attitude and attention to detail.
• Resilient and solutions-oriented.
• Available to work in-office Monday to Friday, 8am to 5pm, with flexibility for emergencies and outside hours.
• Proficient in MS Office Suite.
• Comfortable in a high-traffic front-of-house setting.
• Able to walk, stand, reach, bend, and lift up to 50 lbs.

The Trade Desk is an equal opportunity employer. All employment decisions are based on merit and business needs, without discrimination based on protected characteristics.