Front Desk Associate

JJS Hospitality, LLC; Missoula (MT); On-site; USD 17,000 - 25,000; Full time

Job summary

JJS Hospitality, LLC in Missoula, MT is seeking a friendly front desk associate to welcome guests, assist with check-ins and check-outs, answer phones, and help with reservations.

The role emphasizes dependable, team-oriented service, basic computer skills, and a willingness to learn the system. Prior hotel experience is a plus but not required.

Qualifications

• Front desk experience preferred but not required.
• Strong communication and customer service skills.
• Dependable and punctual with a friendly attitude.
• Willingness to learn the hotel system and basic processes.
• Ability to work independently and as part of a small team.

Responsibilities

• Welcome guests and assist with check-ins and check-outs.
• Answer phones, take reservations, and address guest questions.
• Provide friendly customer service and address requests.
• Handle payments and basic front desk paperwork.
• Coordinate with housekeeping and other team members.
• Keep front desk and lobby clean and organized.
• Address guest concerns to ensure a pleasant stay.
• Perform other basic hotel tasks as needed.
• Assist with laundry as required.

Skills

Friendly demeanor

Reliable

Communication

Teamwork

Basic computer skills

Customer service

Job description

Full-Time or Part-Time

Looking for a friendly, dependable person to join our team at the front desk. If you enjoy meeting people, helping guests, and working in a relaxed, team-oriented environment, this could be a great fit.

Responsibilities:

• Welcome guests and assist with check-ins and check-outs.
• Answer phones and assist with reservations and guest questions.
• Help guests with requests and provide friendly customer service.
• Handle payments and basic front desk paperwork.
• Communicate with housekeeping and other team members.
• Keep the front desk and lobby clean and organized.
• Help address guest concerns and make sure guests have a pleasant stay.
• Complete other basic hotel tasks as needed.
• Help out with laundry.
  

What We’re Looking For:

• Friendly and welcoming personality.
• Reliable and dependable.
• Good communication and customer service skills.
• Comfortable working independently and as part of a small team.
• Basic computer skills and willingness to learn our system.
• Previous hotel or customer service experience is a plus, but not required.

We’re looking for someone who can be dependable, show up ready to work, and provide our guests with a positive experience.