Front Desk Associate

Gold's Gym; La Mirada (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

An established industry player in wellness and fitness services is seeking a dedicated Front Desk Associate. This entry-level role offers a dynamic environment where you will engage with members, provide exceptional customer service, and support their fitness journeys. With a focus on teamwork, you'll collaborate with Sales and Fitness Managers to enhance member retention and satisfaction. Enjoy benefits like free gym memberships and opportunities for growth within the company. If you're passionate about helping others lead healthier lives, this is the perfect opportunity for you!

Benefits

Free Gym Memberships

John Hancock 401k

Aflac Supplemental Insurance Options

Opportunities for Growth

Discounts on Services

Qualifications

• Must have a high school diploma and strong customer service skills.
• Ability to follow instructions and maintain organization.

Responsibilities

• Provide a member-centric experience and assist with inquiries.
• Engage members with fitness offerings and maintain relationships.

Skills

Customer Service

Attention to Detail

Organization

Communication

Ability to Work in a Fast-Paced Environment

Education

High School Diploma

Job description

Join to apply for the Front Desk Associate role at Gold's Gym.

Gold’s Gym is growing fast and looking for a Customer Service Representative team member to help us execute our mission of providing facilities, programs, and staff that motivate, support, and lead every member in their pursuit of a healthy, productive, and enjoyable life. We’ll challenge your skills, talents, and abilities and reward your every success. Here are some benefits of being a Gold’s Gym employee:

• Work with great people every day
• John Hancock 401k
• Aflac Supplemental Insurance Options
• Free gym memberships and discounts
• Opportunities to grow within the company

We want talented individuals who:

• Are passionate and take pride in their work
• Can work in a dynamic, fast-paced environment
• Able to work efficiently and effectively
• Work well with others
• Are detail-oriented and organized
• Able to handle multiple cleaning areas within a shift
• Have a desire to improve continually

When you come to work, you'll:

• Partner with Sales and Fitness Managers to provide a member-centric experience that enhances retention
• Ensure members receive a friendly greeting and prompt attention
• Engage members with various fitness offerings, including personal training, group classes, and digital classes
• Maintain relationships with members and serve as a resource for their questions or concerns
• Assist with club tours and member inquiries
• Help with housekeeping duties as needed

Must Haves:

• High school diploma
• Ability to follow oral and written instructions
• Willingness to perform routine tasks repeatedly
• Ability to work accurately at a fast pace
• Attention to detail and organization
• Ability to work around cleaning products
• This is not an exhaustive list

This role requires the ability to lift up to 25 lbs, stand or walk for extended periods, maintain professionalism, and communicate clearly while wearing a clean uniform.

Join us and be part of the legacy! We celebrate everyone and are committed to diversity and inclusion. All employment decisions are based on merit and business needs, without discrimination based on protected characteristics.

Additional Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Other
• Industry: Wellness and Fitness Services