Front Desk Associate

Specialty Medical Center Inc.; Fullerton (CA); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a Front Desk Associate to be the welcoming face for patients at their Fullerton location. In this part-time role, you'll provide exceptional customer service while managing appointments and patient inquiries. Your bilingual skills in Korean and English will be invaluable in assisting our diverse patient base. This position offers a chance to thrive in a fast-paced environment, ensuring that every patient feels valued and cared for. If you're organized, detail-oriented, and passionate about helping others, this opportunity is perfect for you.

Qualifications

• Proficiency in Korean and English languages is required.
• Excellent communication and interpersonal skills.

Responsibilities

• Greeting patients and visitors with a warm demeanor.
• Answering phone calls and scheduling appointments.
• Verifying patient information and insurance details.

Skills

Customer Service

Bilingual (Korean and English)

Communication Skills

Organizational Skills

Multitasking

Education

High School Diploma

Experience in Office Administration

Job description

Specialty Medical Center Inc. Fullerton, CA

2 weeks ago Be among the first 25 applicants

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As a Front Desk Associate, you will be the first point of contact for our patients, providing outstanding customer service and administrative support. Your responsibilities will include but are not limited to:

• Greeting patients and visitors with a warm and welcoming demeanor.
• Answering phone calls, scheduling appointments, and managing patient inquiries.
• Verifying patient information and insurance details accurately.
• Assisting with billing and processing payments.
• Providing translation services for Korean-speaking patients as needed.
• Other administrative tasks as assigned.

Qualifications:

• Proficiency in bothKoreanandEnglishlanguages isrequired.
• Excellent communication and interpersonal skills.
• Strong organizational abilities with attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Previous experience in office administration or customer service is preferred but not required.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

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