Front Desk Associate

Careersatoto; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hotel management is seeking a Front Desk Associate to enhance guest experiences. This entry-level role is perfect for someone who thrives in a team environment and enjoys interacting with guests. Responsibilities include assisting with check-in and check-out, managing financial transactions, and ensuring a seamless workflow using electronic systems. The company is recognized for its commitment to excellence and offers competitive pay and benefits, including health insurance and paid time off. If you're passionate about hospitality and eager to contribute to a welcoming atmosphere, this opportunity is for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Tuition Assistance

Paid Time Off

Travel Discounts

Qualifications

• Enjoy working with people and exceeding guest needs.
• Possess excellent oral and written communication skills.

Responsibilities

• Assist guests with check-in and check-out procedures.
• Handle all financial transactions securely and accurately.

Skills

Interpersonal Communication

Problem Solving

Team Collaboration

Customer Service

Tools

Electronic Reservation System

Job description

Join to apply for the Front Desk Associate role at OTO Development.

1 week ago Be among the first 25 applicants.

Get AI-powered advice on this job and more exclusive features.

Compensation: $22/HR DOE. This position involves Sales Coordinator tasks along with Front Desk duties.

Nationally, the pay ranges from $13.00 to $16.00 per hour, depending on the state/market.

OTO Development is pleased to offer a wonderful opportunity for a Front Desk Associate.

What will you be doing most days?

• Assist guests with check-in and check-out procedures, as well as throughout their stay.
• Work proficiently on the hotel’s electronic reservation system and other computer programs to ensure seamless workflow.
• Handle all financial transactions securely, accurately, and with integrity.
• Anticipate guests’ needs and go out of your way to maximize their experience.
• Collaborate with team members to foster a hospitable, approachable, and customer-focused environment.

What are the requirements for this position?

• Enjoy working with people and exceeding guest needs.
• Work well with others and enjoy being part of a team.
• Possess excellent oral, written, and interpersonal communication skills.
• Be a problem solver and solution finder committed to providing the best guest experience.

Physical Requirements

This is a physically demanding role requiring standing, sitting, walking, bending, lifting, and squatting for extended periods.

Travel Requirements

Little to no travel outside the property and surrounding area is required.

About OTO

OTO Development is a rapidly growing hotel management company, developing, owning, and operating award-winning hotels across the U.S., partnering with brands like Marriott, Hilton, and Hyatt. Recognized on INC. 5000 and certified as a high-trust workplace by Great Place to Work Institute, OTO offers competitive pay and benefits, including medical, dental, vision insurance, 401k, life insurance, tuition assistance, paid time off, travel discounts, and more.

Position: Front Desk Associate

Department: Property

Hourly

Reports to: General Manager

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function & Industry

• Other
• Hospitality