Front Desk Associate

Vacatia, Inc.; Florida; On-site; USD 18,000 - 26,000; Full time

Job summary

Vacatia, Inc. is hiring a Front Desk Associate in Weston, FL to be the friendly first point of contact for guests. You will assist with check-in/check-out, answer inquiries, manage reservations and billing, and process payments with accuracy.

This role supports front desk operations and works closely with a team to ensure smooth service flows. Ideal candidates are customer-focused, organized, and tech-savvy, with flexibility to work weekends or holidays.

Qualifications

• Friendly, dependable, customer-focused personality.
• Strong communication and multitasking skills.
• Basic math skills and comfort handling payments.
• Organized in a busy environment.
• Tech-savvy with willingness to learn new systems.
• Detail-oriented and trustworthy with guest information.
• Hospitality or customer service experience is a plus.
• Flexibility to work weekends and holidays as needed.

Responsibilities

• Greet every guest with a smile and provide outstanding customer service from check-in to check-out.
• Answer guest inquiries and resolve issues quickly and professionally.
• Manage room assignments, reservations, and billing with accuracy.
• Process payments and handle cash transactions confidently.
• Review reservations and prepare for daily arrivals.
• Maintain front desk procedures, including key control and registration audits.
• Ensure confidentiality and security protocols are followed.
• Collaborate with the team to keep operations running smoothly.
• Take initiative and support various tasks as needed.

Skills

Customer service

Communication

Multitasking

Basic math

Organization

Tech-savvy

Detail-oriented

Hospitality experience

Job description

Now Hiring: Front Desk Associate | Join Our Resort Team!

Location: 1775 Bonaventure Blvd, Weston, FL 33326

Pay Rate: $16/hr

Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we’d love to meet you!

We’re currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.

What You'll Do:

• Greet every guest with a smile and provide outstanding customer service from check-in to check-out
• Answer guest inquiries and resolve issues quickly and professionally
• Manage room assignments, reservations, and billing with accuracy
• Process payments and handle cash transactions confidently
• Review reservations and prepare for daily arrivals
• Maintain front desk procedures, including key control and registration audits
• Ensure confidentiality and security protocols are followed
• Collaborate with the team to keep operations running smoothly
• Take initiative and support various tasks as needed

What We’re Looking For:

• A friendly, dependable, and customer-focused personality
• Strong communication and multitasking skills
• Basic math skills and comfort handling payments
• Ability to stay organized in a busy environment
• Tech-savvy with a willingness to learn new systems
• Detail-oriented and trustworthy with guest information
• Previous hospitality or customer service experience is a plus
• Flexibility to work weekends and holidays as needed

Why Join Us?

Work in a welcoming, team-oriented resort environment

Opportunities to grow within hospitality and resort operations

Be part of creating memorable experiences for our guests every day

Ready to bring your positive energy and customer service skills to our team?