Front Desk Associate (PM Shift)

Vacatia; Las Vegas (NV); On-site; USD 19,000 - 28,000; Full time

Job summary

Vacatia in Las Vegas is seeking a Front Desk Associate to be the friendly first contact for guests, handling check-in/check-out, reservations, and billing with accuracy. You will greet guests, resolve inquiries, process payments, and support front desk operations while maintaining confidentiality and security.

Weekend and holiday availability is required. The role offers a dynamic, team-oriented resort environment with opportunities to grow in hospitality operations and guest services.

Qualifications

• Friendly, dependable, customer-focused personality
• Strong communication and multitasking skills
• Basic math skills and comfort handling payments
• Ability to stay organized in a busy environment
• Tech-savvy with willingness to learn new systems
• Detail-oriented and trustworthy with guest information
• Hospitality or customer service experience is a plus
• Flexibility to work weekends and holidays as needed

Responsibilities

• Greet every guest with a smile and provide outstanding customer service from check-in to check-out
• Answer guest inquiries and resolve issues quickly and professionally
• Manage room assignments, reservations, and billing with accuracy
• Process payments and handle cash transactions confidently
• Review reservations and prepare for daily arrivals
• Maintain front desk procedures, including key control and registration audits
• Ensure confidentiality and security protocols are followed
• Collaborate with the team to keep operations running smoothly
• Take initiative and support various tasks as needed

Skills

Customer service

Communication

Multitasking

Cash handling

Tech-savvy

Job description

Now Hiring: Front Desk Associate | Join Our Resort Team!

Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we’d love to meet you!

We’re currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.

Pay: $17/hr

Location: 8280 Dean Martin Dr, Las Vegas, NV 89139

Shifts: Primarily 3pm to 11:30pm

What You'll Do:

• Greet every guest with a smile and provide outstanding customer service from check-in to check-out
• Answer guest inquiries and resolve issues quickly and professionally
• Manage room assignments, reservations, and billing with accuracy
• Process payments and handle cash transactions confidently
• Review reservations and prepare for daily arrivals
• Maintain front desk procedures, including key control and registration audits
• Ensure confidentiality and security protocols are followed
• Collaborate with the team to keep operations running smoothly
• Take initiative and support various tasks as needed

What We’re Looking For:

• A friendly, dependable, and customer-focused personality
• Strong communication and multitasking skills
• Basic math skills and comfort handling payments
• Ability to stay organized in a busy environment
• Tech-savvy with a willingness to learn new systems
• Detail-oriented and trustworthy with guest information
• Previous hospitality or customer service experience is a plus
• Flexibility to work weekends and holidays as needed

Why Join Us?

• Work in a welcoming, team-oriented resort environment
• Opportunities to grow within hospitality and resort operations
• Be part of creating memorable experiences for our guests every day

Ready to bring your positive energy and customer service skills to our team?