Front Desk Associate

Vacatia; Breckenridge (CO); Sur place; USD 28 000 - 40 000; Plein temps

Résumé du poste

Gold Point Resort in Breckenridge is hiring a Front Desk Associate to greet guests, manage check-in/check-out, and ensure smooth front desk operations. You will handle reservations, billing, and payments with accuracy while maintaining confidentiality and hospitality standards.

The role emphasizes customer service, effective communication, multitasking, and reliability, with flexibility for weekend and holiday shifts in a resort setting.

Qualifications

• Friendly, dependable, customer-focused personality.
• Strong communication and multitasking skills.
• Basic math skills and comfort handling payments.
• Tech-savvy with a willingness to learn new systems.
• Detail-oriented and trustworthy with guest information.
• Weekend/holiday availability or flexibility.
• Hospitality or customer service experience is a plus.

Responsabilités

• Greet guests with a smile and provide outstanding service from check-in to check-out.
• Answer guest inquiries and resolve issues quickly and professionally.
• Manage room assignments, reservations, and billing with accuracy.
• Process payments and handle cash transactions confidently.
• Review reservations and prepare for daily arrivals.
• Maintain front desk procedures, including key control and audits.
• Ensure confidentiality and security protocols are followed.
• Collaborate with the team to keep operations running smoothly.
• Take initiative and support various tasks as needed.

Connaissances

Customer service

Communication

Multitasking

Basic math

Tech-savvy

Attention to detail

Reliability

Description du poste

Now Hiring: Front Desk Associate | Join Our Gold Point Resort Team!

Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we’d love to meet you!

Gold Point Resort is currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.

Pay: $25/hr

Shifts: 9 AM - 5 PM, Sunday - Thursday

What You'll Do:

• Greet every guest with a smile and provide outstanding customer service from check-in to check-out
• Answer guest inquiries and resolve issues quickly and professionally
• Manage room assignments, reservations, and billing with accuracy
• Process payments and handle cash transactions confidently
• Review reservations and prepare for daily arrivals
• Maintain front desk procedures, including key control and registration audits
• Ensure confidentiality and security protocols are followed
• Collaborate with the team to keep operations running smoothly
• Take initiative and support various tasks as needed

What We’re Looking For:

• A friendly, dependable, and customer-focused personality
• Strong communication and multitasking skills
• Basic math skills and comfort handling payments
• Ability to stay organized in a busy environment
• Tech-savvy with a willingness to learn new systems
• Detail-oriented and trustworthy with guest information
• Previous hospitality or customer service experience is a plus
• Flexibility to work weekends and holidays as needed

Why Join Us?

• Work in a welcoming, team-oriented resort environment
• Opportunities to grow within hospitality and resort operations
• Be part of creating memorable experiences for our guests every day