Hotel Front Desk Associate

WizeHire, Inc; Knoxville (TN); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Discounted stays

Quarterly bonuses

Uniforms provided

Paid vacations and holidays

Insurance options

Employee perks and deals

Great employee travel deals

Job summary

WizeHire, Inc in Knoxville, TN is seeking a friendly front desk agent to join our guest services team. You will greet guests, assist with check-in/check-out, and help guests feel at home during their stay.

This role emphasizes hospitality, clear communication, and a positive attitude in a fast-paced environment. Benefits include discounted stays, bonuses, uniforms, paid vacations, insurance, and employee perks.

Qualifications

• Excellent guest service and problem-solving abilities.
• Ability to stay calm in a fast-paced environment.
• Strong communication and interpersonal skills.

Responsibilities

• Welcome guests upon arrival and assist with check-in/check-out
• Manage reservations and guest requests to ensure a smooth stay
• Answer questions and provide information about local area services and hotel amenities
• Ensure guests feel cared for and at home during their stay

Skills

Customer service

Positive attitude

Clear communication

Job description

Overview

Want to be part of an award-winning hotel team? We're searching for a stellar front desk agent to join our family-like work environment!

Our newly renovated hotel needs a friendly, service-focused front desk agent to join our guest services team. If you love interacting with people and creating memorable experiences, this is the perfect opportunity for you! As our new front desk associate, you'll welcome guests, manage reservations, answer questions, and ensure our customers feel cared for and at home during their stay.

Responsibilities

• Welcome guests upon arrival and assist with check-in/check-out
• Manage reservations and guest requests to ensure a smooth stay
• Answer questions and provide information about local area services and hotel amenities
• Ensure guests feel cared for and at home during their stay

Qualifications

• Outstanding customer service skills
• Positive attitude and a passion for hospitality
• Ability to communicate clearly and work in a fast-paced environment

Benefits

• Discounted hotel stays
• Quarterly bonuses
• Uniforms provided
• Paid vacations and holidays
• Insurance options
• Employee perks and deals
• Great employee discounted travel deals