Front Desk Associate

Gold's Gym; Anaheim (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Front Desk Associate to join their dynamic team. This role involves delivering exceptional customer service, engaging with members, and maintaining a welcoming environment. As a key part of the team, you'll collaborate with Sales and Fitness Managers to enhance member experiences and support their fitness journeys. The company values diversity and offers opportunities for growth, making it an exciting place to work. If you are detail-oriented, organized, and passionate about helping others achieve their fitness goals, this position is perfect for you.

Benefits

Free Gym Memberships

John Hancock 401k

Aflac Supplemental Insurance Options

Opportunities to Grow Within the Company

Work with Great People Every Day

Qualifications

• High school diploma required and ability to follow instructions.
• Detail-oriented with strong organizational skills.

Responsibilities

• Greeting members and providing prompt attention to their needs.
• Engaging members with fitness offerings and maintaining relationships.
• Assisting with club tours and member inquiries.

Skills

Customer Service

Organization Skills

Attention to Detail

Ability to Follow Instructions

Physical Ability to Lift 25 lbs

Education

High School Diploma

Job description

Join to apply for the Front Desk Associate role at Gold's Gym.

Gold’s Gym is growing fast and looking for a Customer Service Representative team member to help us execute our mission of providing facilities, programs, and staff that motivate, support, and lead every member in their pursuit of a healthy, productive, and enjoyable life. We’ll challenge your skills, talents, and abilities and reward your every success. Here are some benefits of being a Gold’s Gym employee:

• Work with great people every day
• John Hancock 401k
• Aflac Supplemental Insurance Options
• Free gym memberships and discounts
• Opportunities to grow within the company
• Be a part of the most recognized gym brand in the world

We want talented individuals who:

• Are passionate and take pride in their work
• Can work in a dynamic, fast-paced environment
• Able to work efficiently and effectively
• Work well with others
• Are detail-oriented and organized
• Able to handle multiple cleaning tasks within a shift
• Have a desire to improve continually

When you come to work, you'll be:

• Partnering with Sales and Fitness Managers to provide a member-centric experience
• Greeting members and providing prompt attention to their needs
• Engaging members with fitness offerings including personal training and classes
• Maintaining relationships and serving as a resource for members' questions or concerns
• Assisting with club tours and member inquiries
• Helping with housekeeping duties as needed

Must Haves:

• High school diploma
• Ability to follow oral and written instructions
• Willingness to perform routine tasks repeatedly
• Ability to work accurately at a fast pace
• Organization skills and attention to detail
• Ability to work around cleaning products
• Physical ability to move and lift up to 25 lbs, stand or walk for extended periods, and maintain a professional appearance and demeanor

We celebrate diversity and are committed to creating an inclusive environment for all employees and members.