Front Desk Assistant/Receptionist

Surgery Partners, Inc; Tooele (UT); On-site; USD 21,000 - 28,000; Full time

Job summary

Surgery Partners, Inc. seeks a Front Desk Assistant to greet patients, check in, and maintain demographic and insurance information in the system. You will support the lobby and assist front office staff with phones as needed.

Ideal candidates have a High School Diploma and 1-2 years in healthcare, can multitask, and maintain a compassionate, professional demeanor in a busy clinic environment.

Qualifications

• High School Diploma with 1-2 years healthcare background.
• Knowledge of clinic policies and procedures.
• Knowledge of computer systems and programs.
• Knowledge of medical terminology.

Responsibilities

• Greet patients and perform check-in procedures.
• Maintain current demographic and insurance information in computer and chart.
• Perform office opening procedures and petty cash balancing.
• Collect co-pays and co-insurance.
• Assist patients; provide back-up support for phones and front office personnel.

Skills

Multitask

Compassionate service

Professional attitude

Written and verbal communication

Education

High School Diploma

Healthcare experience 1-2 years

Job description

General Summary Of Duties

Greeting patients, performing check-in procedures, maintaining current demographic and insurance information in computer and in the chart, performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed. Primary focus is servicing patients in the lobby with backup for phones and other front office personnel.

Front Desk Assistant

General Summary Of Duties

Greeting patients, performing check-in procedures, maintaining current demographic and insurance information in computer and in the chart, performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed. Primary focus is servicing patients in the lobby with backup for phones and other front office personnel.

1-2 years experience in healthcare background

SUPERVISION RECEIVED:

ASC Director and/or Office Supervisor.

Essential Functions

EDUCATION:

High School Diploma, with 1-2 years experience in healthcare background

Knowledge

• Knowledge of clinic policies and procedures.
• Knowledge of computer systems, programs.
• Knowledge of medical terminology.

Skills

• Must be able to multi – task.
• Must be able to express compassion and kindness to patients calling and being seen in the office.

• Must maintain a professional and upbeat attitude
• Skill in written and verbal communication and customer relations.

Abilities

• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients.

PHYSICAL/MENTAL DEMANDS:

Requires sitting and standing associated with a normal office environment.

ENVIRONMENTAL/WORKING CONDITIONS:

Normal busy office environment with much patient contact. Occasional evening work.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Benefits

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.