Front Desk Assistant/Receptionist

Northpointe ASC; Tooele (UT); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Health Savings Account

Life Insurance

PTO

401(k) with company match

And more!

Job summary

Northpointe ASC is seeking a Front Desk Assistant to greet patients, check them in, and maintain accurate demographic and insurance information in the computer system and chart. You will support the lobby with phones and frontline staff and assist patients as needed in a busy healthcare setting.

Requirements include a High School Diploma with 1-2 years of healthcare experience; the role requires professionalism, compassion, and strong communication skills in a busy office environment with

Qualifications

• Must be able to multitask in a busy front-desk environment.
• Ability to express compassion and kindness to patients.
• Maintain a professional and upbeat attitude.
• Strong written and verbal communication and customer relations.

Responsibilities

• Greet patients and perform check-in procedures.
• Maintain current demographic and insurance information in computer systems and charts.
• Assist with opening procedures and lobby coverage; handle phones as needed.
• Balance petty cash and collect co-pays/co-insurance.
• Support patients and front office staff as required.

Skills

Multitask

Compassionate service

Professional attitude

Communication skills

Education

High School Diploma with healthcare experience

Job description

Description

Front Desk Assistant

GENERAL SUMMARY OF DUTIES:

Greeting patients, performing check-in procedures, maintaining current demographic and insurance information in computer and in the chart, performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed. Primary focus is servicing patients in the lobby with backup for phones and other front office personnel.

1-2 years experience in healthcare background

SUPERVISION RECEIVED:

ASC Director and/or Office Supervisor.

EDUCATION:

High School Diploma, with 1-2 years experience in healthcare background

KNOWLEDGE:

• 1. Knowledge of clinic policies and procedures.
• 2. Knowledge of computer systems, programs.
• 3. Knowledge of medical terminology.

SKILLS:

• 1. Must be able to multi – task.
• 2. Must be able to express compassion and kindness to patients calling and being seen in the office.
• 3. Must maintain a professional and upbeat attitude
• 4. Skill in written and verbal communication and customer relations.

ABILITIES:

• 1. Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients.

PHYSICAL/MENTAL DEMANDS:

Requires sitting and standing associated with a normal office environment.

ENVIRONMENTAL/WORKING CONDITIONS:

Normal busy office environment with much patient contact. Occasional evening work.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.