Assistant Front Office Manager - Lead Guest Services

Hyatt Hotels Corporation; Jacksonville (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, and Vis

401(k) with Company Match

Free & Discounted Room Rates

Paid Vacation, Sick Days, New Child le

Job summary

Hyatt Regency Houston Downtown in Houston, TX is seeking an Assistant Front Office Manager. You will oversee the front office staff, manage cash control for agents, and coordinate guest services to ensure smooth operations.

This full-time role requires leadership, refined verbal and written communication, and the ability to work a flexible schedule including weekends and holidays. Benefits include medical, 401(k), free and discounted room rates, and paid leave after 30 days, with opportunities

Qualifications

• Minimum of one year previous front office supervisory experience preferred
• Proficiency in hotel management software and guest satisfaction metrics
• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Ability to work a flexible schedule including weekends and holidays

Responsibilities

• Oversight of front office staff and cash control for agents
• Manage staffing needs and guest services
• Provide training and staff development and scheduling

Skills

Front office supervisory experience

Strong communication

Problem solving

Flexible schedule

Tools

Hotel management software

Job description

Hyatt Regency Houston Downtown in Houston, TX is seeking an Assistant Front Office Manager. You will oversee the front office staff, manage cash control for agents, and coordinate guest services to ensure smooth operations.

This full-time role requires leadership, refined verbal and written communication, and the ability to work a flexible schedule including weekends and holidays. Benefits include medical, 401(k), free and discounted room rates, and paid leave after 30 days, with opportunities