Front Desk Appointment Coordinator (Full-Time)

HRS Talent Solutions; City of Albany (NY); On-site; USD 30,000 - 33,000; Full time

Job summary

HRS Talent Solutions is seeking an Appointment Scheduling Receptionist in New York to greet visitors, answer calls, and manage bookings with accuracy. You will verify appointment types, check calendars, and enter contact details while ensuring privacy and smooth handoffs between staff.

The role emphasizes reliable attendance, clear communication, and precise data entry, with responsibility for updating changes and notifying colleagues as needed. Prior front desk experience is advantageous.

Qualifications

• Customer service experience and basic office administration skills are useful.
• Clear communication, reliable attendance, and careful data entry are valued.

Responsibilities

• Greet scheduled visitors and notify the appropriate employee.
• Answer calls and identify the type of appointment or request.
• Check the calendar before offering a confirmed time.
• Enter names, contact information, and booking details accurately.
• Update changes and inform affected colleagues.
• Take a clear message when a specialist must answer a question.
• Follow the workplace's visitor and privacy procedures.
• Keep unresolved booking issues visible for the next desk shift.
• If a caller asks a specialist question, explain how it will reach the right person.

Skills

Customer service

Data entry

Clear communication

Reliable attendance

Job description

HRS Talent Solutions is seeking an Appointment Scheduling Receptionist in New York to greet visitors, answer calls, and manage bookings with accuracy. You will verify appointment types, check calendars, and enter contact details while ensuring privacy and smooth handoffs between staff.

The role emphasizes reliable attendance, clear communication, and precise data entry, with responsibility for updating changes and notifying colleagues as needed. Prior front desk experience is advantageous.