Front Desk Ambassador - Part-Time Fitness Club

CLUB4 Fitness; Lafayette (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

CLUB4 Fitness in Lafayette, LA is seeking a Front Desk Associate to provide superior customer service to members and prospective members. You will greet guests, answer phones, assist with sign-ups, and guide tours of the club facility.

Responsibilities include checking members in, maintaining accurate member information, and upholding a clean, welcoming environment. A strong customer-service mindset and reliability are essential for success in this role.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Ability to interact positively with members and guests.
• Punctual and reliable.
• Strong listening and problem-solving skills.
• Diplomacy and professionalism in all interactions.

Responsibilities

• Greet members and guests, delivering friendly, professional service.
• Answer phones and assist callers with questions.
• Check members in using the Club's purchasing system.
• Assist with new member sign-ups and tours of the facility.
• Maintain neatness and cleanliness of the Club.
• Complete daily cleaning tasks as assigned.
• Respond to questions and escalate to management when needed.

Skills

Customer service

Communication

Computer basics

Punctuality

Empathy

Education

High School diploma/GED

CPR/AED certification preferred

Job description

CLUB4 Fitness in Lafayette, LA is seeking a Front Desk Associate to provide superior customer service to members and prospective members. You will greet guests, answer phones, assist with sign-ups, and guide tours of the club facility.

Responsibilities include checking members in, maintaining accurate member information, and upholding a clean, welcoming environment. A strong customer-service mindset and reliability are essential for success in this role.