Front Desk - Alabaster

Urology Centers of Alabama; Alabaster (AL); On-site; USD 16,531 - 20,664; Full time

Job summary

Urology Centers of Alabama is seeking a Medical Front Desk Clerk to greet patients at clinics, manage check-in at kiosks, collect documents, and input information into the EMR system.

You will prepare files for visits, notify physicians or nurses that patients are ready, and schedule follow-ups while conveying any additional instructions.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to work independently or in a team in a fast-paced environment.
• Proficiency with office equipment, EMR systems, and MS Office.
• Maintain strict confidentiality and HIPAA compliance.
• High school diploma or GED required.

Responsibilities

• Greet and assist patients with check-in at kiosks.
• Collect necessary documents and input information into EMR.
• Prepare patient files for office visits and notify staff.
• Schedule follow-up appointments and provide instructions.

Skills

Interpersonal skills

Communication

Teamwork

Independent work

HIPAA confidentiality

Customer service

Education

High school diploma or GED

Tools

EMR system

MS Office

Windows OS

Multi-line telephone

Copier / Fax

Job description

General Summary

As the first point of contact for patients arriving at UCA’s clinics, the Medical Front Desk Clerk will greet and assist patients with check-in at kiosks, collection of necessary documents, inputting information into EMR system, preparing file for office visit, and notifying physician or nurse that patient is ready to be taken back. Upon conclusion of service, schedules follow-up appointments and communicates instructions for additional services.

General Summary

As the first point of contact for patients arriving at UCA’s clinics, the Medical Front Desk Clerk will greet and assist patients with check-in at kiosks, collection of necessary documents, inputting information into EMR system, preparing file for office visit, and notifying physician or nurse that patient is ready to be taken back. Upon conclusion of service, schedules follow-up appointments and communicates instructions for additional services.

Qualifications

Minimum Qualifications

• Must show the ability to have excellent interpersonal skills and communication to interact with all walks of life, internal and external to UCA, from all educational or cultural backgrounds.
• Must show the ability to work independently or within a team in a fast-paced environment.
• Must show proficiency in use of a variety of office equipment including a PC, Windows, MSOffice, EMR system, multi-line telephone, copier, facsimile machine, etc.
• Must show the ability to maintain confidentiality, including strict adherence to HIPAA and UCA Guidelines.
• Must have a high school diploma or GED equivalent.
  
  
  

Preferred Qualifications

• Bilingual in English and Spanish.
• May have previous experience in healthcare or in a physician clinic setting.
• May demonstrate a good working knowledge of medical terminology.