Front Desk

Urology Centers of Alabama; Bessemer (AL); On-site; USD 26,000 - 34,000; Full time

Job summary

Urology Centers of Alabama is seeking a Medical Front Desk Clerk in a full‑time daytime role at Medical West Bessemer, AL. You will greet patients, assist with check‑in, collect documents, and enter data in the EMR. Prepare files for visits and inform clinicians when patients are ready to be taken back.

The position requires strong interpersonal skills, teamwork, and confidentiality under HIPAA. High school diploma or GED is required for consideration.

Qualifications

• Excellent interpersonal skills and clear communication with diverse patients and staff.
• Ability to work independently or in a team in a fast-paced clinic setting.
• Proficient with PC/Windows, MS Office, EMR, multi-line phone, copier and fax.
• Maintains patient confidentiality and adheres to HIPAA guidelines.
• High school diploma or GED required.

Responsibilities

• Greet patients and assist with check-in at kiosks.
• Collect documents and input information into the EMR system.
• Prepare files for office visits and notify clinicians when ready.
• Schedule follow-up appointments and relay care instructions.

Skills

Interpersonal skills

Teamwork

MS Office

HIPAA compliance

Confidentiality

Education

High School diploma or GED

Tools

MS Office

EMR system

Job description

Job Details

Job Location: Medical West Bessemer - Bessemer, AL 35022

Position Type: Full Time

Education Level: High School

Travel Percentage: Negligible

Job Shift: Day

Job Category: Admin - Clerical

General Summary

As the first point of contact for patients arriving at UCA’s clinics, the Medical Front Desk Clerk will greet and assist patients with check‑in at kiosks, collection of necessary documents, inputting information into the EMR system, preparing file for office visit, and notifying physician or nurse that the patient is ready to be taken back. Upon conclusion of service, the Clerk schedules follow‑up appointments and communicates instructions for additional services.

Minimum Qualifications

• Excellent interpersonal skills and communication to interact with all walks of life, internal and external to UCA, from all educational or cultural backgrounds.
• Ability to work independently or within a team in a fast‑paced environment.
• Proficiency in use of a variety of office equipment including a PC, Windows, MS Office, EMR system, multi‑line telephone, copier, facsimile machine, etc.
• Ability to maintain confidentiality, including strict adherence to HIPAA and UCA Guidelines.
• High school diploma or GED equivalent.

Preferred Qualifications

• Bi lingual in English and Spanish.
• Previous experience in healthcare or a physician clinic setting.
• Good working knowledge of medical terminology.