Front Desk

Urology Centers of Alabama; Elyton (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Urology Centers of Alabama seeks a Medical Front Desk Clerk to greet patients, collect documents, input data into the EMR, and prepare files for visits. You will notify physicians that patients are ready and help with scheduling follow-up appointments and care instructions.

The role requires a high school diploma and strong communication skills to interact with diverse patients in a fast-paced clinical setting. Day shifts with on-site work at the clinic.

Qualifications

• Must have excellent interpersonal skills and communicate effectively with diverse patients.
• Ability to work independently or in a team in a fast-paced clinic environment.
• Proficient with office equipment including PC, Windows, MS Office, EMR, multi-line phone, copier, and fax.
• Must maintain confidentiality and adhere to HIPAA and UCA guidelines.
• High school diploma or GED required.

Responsibilities

• Greet and assist patients at check-in in the clinic.
• Collect necessary documents and input information into the EMR system.
• Prepare patient files for the physician visit and notify staff when patient is ready.
• Schedule follow-up appointments and communicate care instructions.

Skills

Interpersonal skills

Teamwork

Office equipment proficiency

HIPAA compliance

Education

High School diploma or GED

Tools

EMR system

MS Office

Job description

Job Location: Princeton - Birmingham, AL 35211

Position Type: Full Time

Education Level: High School

Travel Percentage: Negligible

Job Shift: Day

Job Category: Admin - Clerical

General Summary

As the first point of contact for patients arriving at UCA’s clinics, the Medical Front Desk Clerk will greet and assist patients with check-in at kiosks, collection of necessary documents, inputting information into EMR system, preparing file for office visit, and notifying physician or nurse that patient is ready to be taken back. Upon conclusion of service, schedules follow-up appointments and communicates instructions for additional services.

Qualifications

• Must show the ability to have excellent interpersonal skills and communication to interact with all walks of life, internal and external to UCA, from all educational or cultural backgrounds.
• Must show the ability to work independently or within a team in a fast-paced environment.
• Must show proficiency in use of a variety of office equipment including a PC, Windows, MSOffice, EMR system, multi-line telephone, copier, facsimile machine, etc.
• Must show the ability to maintain confidentiality, including strict adherence to HIPAA and UCA Guidelines.
• Must have a high school diploma or GED equivalent.

Preferred Qualifications

• Bilingual in English and Spanish.
• May have previous experience in healthcare or in a physician clinic setting.
• May demonstrate a good working knowledge of medical terminology.