Front Desk Agentnight audit

las vegas airport travelodge; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Free uniforms

Flexible schedule

Career Advancement Opportunities

Competitive Salary

Benefits/Perks

Job summary

Las Vegas Airport Travelodge in Las Vegas is seeking a friendly Front Desk Agent to deliver exceptional guest service. You will check guests in and out, issue keys, handle payments, and coordinate with housekeeping to ensure room readiness.

Strong communication and a positive attitude are essential to create a welcoming experience. The role requires attentiveness, basic computer skills, and the ability to lift up to 30 pounds.

Qualifications

• Friendly and outgoing personality.
• Familiarity with hospitality industry standards.
• Proficient in English; knowledge of other languages is a plus.
• Computer literacy.
• Able to resolve issues with a customer-focused orientation.
• Able to lift 30 pounds.

Responsibilities

• Provide front desk check-in and check-out services.
• Issue room keys and process payments accurately.
• Coordinate with housekeeping to maintain room availability.
• Answer guest inquiries via phone, email, and in person.
• Complete paperwork promptly and maintain positive communication.

Skills

Friendly personality

Proficient in English

Computer literacy

Customer-focused

Ability to lift 30 pounds

Job description

Benefits

• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Benefits/Perks
• Flexible Scheduling
• Career Advancement Opportunities
• Competitive Compensation

Job Summary

We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.

Responsibilities

• Monitor the maintain knowledge of hotel operations and activities
• Take reservations and answer questions via phone, email, and in-person
• Build rapport with guests and identify their needs through friendly conversation and open-ended questions
• Describe the features and amenities of guest rooms
• Ensure compliance with health and quality standards

Qualifications

• Friendly and outgoing personality
• Familiarity with hospitality industry standards
• Proficient in English; knowledge of other languages is a plus
• Computer literacy
• Able to resolve issues with a customer-focused orientation
• Able to lift 30 pounds