Front Desk Agent & Guest Services - Flexible Location

Sunridge Hotel Group; Vail (CO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health

Dental

Vision

Reduced hotel rates

PTO

Pet insurance

Counseling services

401(k) with match

Work location flexibility

Concert and park ticket discounts

Job summary

Sunridge Hotel Group operates the Residence Inn by Marriott in Vail, CO and is hiring a Hotel Front Desk Agent / Guest Services to WOW guests with hospitality from arrival to departure. The role requires a customer-service mindset, friendly communication, and a strong team focus.

The position offers morning or night shifts, competitive pay, and a range of benefits including health and retirement options. If you enjoy hospitality and helping guests feel at home, this could be the right

Qualifications

• At least one month of related experience or training

Responsibilities

• Greet guests and assist with check-in/check-out with a friendly, professional manner
• Answer phones, manage reservations, and assist guests with inquiries
• Keep lobby and front desk areas clean, organized, and welcoming
• Handle cash transactions accurately and maintain daily financial records
• Follow night auditor procedures when on night shift and ensure security of doors and pool areas

Job description

Sunridge Hotel Group operates the Residence Inn by Marriott in Vail, CO and is hiring a Hotel Front Desk Agent / Guest Services to WOW guests with hospitality from arrival to departure. The role requires a customer-service mindset, friendly communication, and a strong team focus.

The position offers morning or night shifts, competitive pay, and a range of benefits including health and retirement options. If you enjoy hospitality and helping guests feel at home, this could be the right