Seasonal Front Desk Agent — Guest Experience at Vail Lodge

Vail, CO; Vail (CO); Vor Ort; USD 29.000 - 32.000; Vollzeit

Benefits dieser Stelle

Colorado sick/leave

Discounts

Parking

Holiday pay

Retirement Benefits with a company

Zusammenfassung

Manor Vail Lodge in Vail, Colorado seeks a Front Desk Agent for a seasonal position. The role welcomes guests, checks them in, and provides information about services and local attractions. Shared housing may be available; start date mid-season.

This on-site position involves cash handling, using hotel PMS software, and coordinating with other lodge teams. Flexible availability for mornings, middays, or evenings is required, with 30–40 hours per week.

Qualifikationen

• High school diploma or GED required.
• 1–3 months related experience or training preferred.
• Basic computer skills with MS Office and PMS software.

Aufgaben

• Greet, register, and check in guests.
• Issue room keys and assist with directions.
• Answer inquiries about lodge services and local attractions.
• Input work orders via HotSOS to Housekeeping/Engineering.
• Handle lobby market sales and post charges.
• Work across multiple software systems to ensure seamless guest experience.
• Compute folios and handle payments.
• Collaborate with Reservations and Housekeeping teams.
• Follow shift checklist; supervisor provides training.

Kenntnisse

Customer service

Cash handling

Communication

Problem solving

Ausbildung

High school diploma or GED

Tools

Microsoft Office (Word & Excel)

Springer Miller System

Jobbeschreibung

Manor Vail Lodge in Vail, Colorado seeks a Front Desk Agent for a seasonal position. The role welcomes guests, checks them in, and provides information about services and local attractions. Shared housing may be available; start date mid-season.

This on-site position involves cash handling, using hotel PMS software, and coordinating with other lodge teams. Flexible availability for mornings, middays, or evenings is required, with 30–40 hours per week.