Front Desk Agent: Guest Experience & Travel Perks

Sanibel Harbour Marriott Resort and Spa; Fort Myers (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Dental insurance

Vacation and sick/personal time off

401(k)

Travel benefits

Job summary

A premier resort in Fort Myers is seeking a full-time Front Desk Agent to manage guest check-ins and check-outs, process various payment types, and address guest inquiries. The ideal candidate must have proper work permits, follow company policies, and maintain a professional appearance. The role requires clear communication, positive rapport with colleagues, and a dedication to guest service. Benefits include competitive salary, health and dental insurance, and vacation time.

Qualifications

• Must have a work permit and paperwork to work in the USA.
• Follow company safety and security policies.
• Maintain professionalism in appearance and conduct.

Responsibilities

• Process guest check-ins and check-outs.
• Answer guest calls and resolve inquiries.
• Coordinate with Housekeeping on room readiness.

Skills

Clear and professional language

Positive working relationships

Job description

A premier resort in Fort Myers is seeking a full-time Front Desk Agent to manage guest check-ins and check-outs, process various payment types, and address guest inquiries. The ideal candidate must have proper work permits, follow company policies, and maintain a professional appearance. The role requires clear communication, positive rapport with colleagues, and a dedication to guest service. Benefits include competitive salary, health and dental insurance, and vacation time.