Front Desk Agent - Guest Experience Pro (FT/PT)

Majestic Inn & Spa; Anacortes (WA); Presencial; USD 22 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid time off

Medical, Dental, Vision benefits

Resumo da oferta

Majestic Inn and Spa in Anacortes, WA is seeking friendly Front Desk Agents to join our team. You will check guests in and out, answer calls, and assist with guest needs in a fast-paced hospitality environment.

We offer full-time and part-time options with 24/7 desk coverage. The ideal candidate has strong communication skills, customer service experience, and a team-oriented attitude.

Qualificações

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Strong communication and interpersonal skills.

Responsabilidades

• Greet and check in guests in a friendly and efficient manner.
• Answer phone calls and respond to guest inquiries.
• Handle guest requests and resolve issues promptly.
• Uphold hospitality and company procedures.
• Maintain a clean and organized front desk area.
• Work all scheduled shifts - weekends.
• Cross-train with other departments.
• Assist with other duties as needed.

Conhecimentos

Excellent communication

Interpersonal skills

Team-oriented

Multitasking

Adaptability

Cross-training

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Majestic Inn and Spa in Anacortes, WA is seeking friendly Front Desk Agents to join our team. You will check guests in and out, answer calls, and assist with guest needs in a fast-paced hospitality environment.

We offer full-time and part-time options with 24/7 desk coverage. The ideal candidate has strong communication skills, customer service experience, and a team-oriented attitude.