Front Desk Agent — Guest Experience Master

Aimbridge Hospitality; Atlanta, Northern (GA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Disability Insurance

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

AC Hotel Atlanta Downtown is seeking a Front Desk Agent to deliver warm welcomes, seamless check-ins, and memorable guest experiences in our downtown Atlanta property.

The role requires a high school diploma or equivalent, familiarity with hotel management software, and a commitment to exceptional guest service. This is a full-time position with competitive benefits including Daily Pay, health coverage, disability insurance, paid time off, and a 401k plan.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm welcomes and efficient check-ins/check-outs.
• Assist guests with requests and questions to ensure a memorable stay.
• Coordinate with team to maintain smooth front desk operations.
• Handle reservations and financial details with accuracy.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Experience in hotel/related field preferred

Tools

Hotel management software

Microsoft Office

Job description

AC Hotel Atlanta Downtown is seeking a Front Desk Agent to deliver warm welcomes, seamless check-ins, and memorable guest experiences in our downtown Atlanta property.

The role requires a high school diploma or equivalent, familiarity with hotel management software, and a commitment to exceptional guest service. This is a full-time position with competitive benefits including Daily Pay, health coverage, disability insurance, paid time off, and a 401k plan.