Front Desk Agent - Flexible Scheduling & Hotel Discounts

Drury Hotels Company; Horn Lake (MS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Bonus program

Hotel discounts

Free room nights

401(k) plan

Career growth

Job summary

Drury Inn & Suites Horn Lake is seeking a Guest Service Agent to warmly greet guests, check them in/out, and support front desk operations. You will promote hotel programs, process reservations, and maintain guest records with accurate cash handling.

Responsibilities include assisting with breakfast service and Kickback, ensuring top-notch service, and upholding hospitality standards in a welcoming, friendly environment.

Qualifications

• Warm and friendly manner when relating to the public.
• Ability to multitask with attention to detail.
• Familiarity with handling money and making change.
• Experience with office machines is a plus.
• English proficiency required.

Responsibilities

• Greet and assist guests at the front desk in a friendly, efficient, courteous manner.
• Check guests in and out, handle reservations, and promote hotel programs.
• Maintain guest records and process accurate cash handling.
• Monitor guest satisfaction and resolve issues promptly.
• Assist with breakfast service and evening Kickback as needed.
• Present a high standard of integrity and hospitality.

Skills

Customer service

Cash handling

Multitasking

English fluency

Job description

Drury Inn & Suites Horn Lake is seeking a Guest Service Agent to warmly greet guests, check them in/out, and support front desk operations. You will promote hotel programs, process reservations, and maintain guest records with accurate cash handling.

Responsibilities include assisting with breakfast service and Kickback, ensuring top-notch service, and upholding hospitality standards in a welcoming, friendly environment.