Front Desk & Guest Experience Agent — Flexible Hours

Drury Hotels Company; Missouri; On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200 annually

Hotel discounts

Free room nights

Flexible scheduling

Paid time off

Company-matched 401(k)

Job summary

Drury Inn & Suites Hayti is seeking a Guest Service Agent who will greet guests, handle check-ins/outs, and promote hotel programs with a friendly, professional demeanor. You will support breakfast and the 5:30 p.m.

Kickback service, manage guest records and cash transactions, and contribute to a welcoming front desk environment that reflects the Drury standard of hospitality. This role offers growth opportunities, competitive benefits, and a supportive, inclusive workplace where the Drury

Qualifications

• Front desk experience or customer service background.
• Ability to speak and respond in English.
• Excellent attention to detail and multitasking.

Responsibilities

• Greet guests and manage check-in/check-out processes.
• Promote hotel programs and maintain guest records.
• Assist with breakfast and Kickback service, including setup and cleanup.
• Handle cash transactions accurately and monitor guest satisfaction.
• Collaborate with team to resolve guest issues professionally.

Skills

Customer service

Multitasking

Cash handling

English proficiency

Tools

POS system

Office machines

Job description

Drury Inn & Suites Hayti is seeking a Guest Service Agent who will greet guests, handle check-ins/outs, and promote hotel programs with a friendly, professional demeanor. You will support breakfast and the 5:30 p.m.

Kickback service, manage guest records and cash transactions, and contribute to a welcoming front desk environment that reflects the Drury standard of hospitality. This role offers growth opportunities, competitive benefits, and a supportive, inclusive workplace where the Drury