Front Desk Agent – Flexible Schedule

Stonebridge Hospitality Associates; Saddle Brook (NJ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

PTO

401(k) matching

Job summary

The Front Desk agent at Stonebridge Hospitality Associates in Saddle Brook, NJ, is responsible for welcoming guests, checking in and out, and ensuring accurate guest records using the property's management system. This role supports the hotel’s front office and handles reservations, payments, and guest inquiries to deliver outstanding service.

Prior hotel experience is required; a professional demeanor, strong communication skills, and the ability to work evenings, weekends, and holidays are

Qualifications

• Previous hotel front desk or guest service experience preferred.
• Strong customer service and communication skills.
• Proficiency with property management systems and basic office software.
• Ability to handle cash transactions and basic bookkeeping.

Responsibilities

• Greet, register, and assign rooms to guests upon arrival.
• Verify guest credit and establish payment methods.
• Maintain accurate records using PMS and handle guest accounts.
• Post charges and balance cash transactions for guests.
• Coordinate with housekeeping and maintenance to resolve issues.
• Make and confirm reservations and answer guest inquiries.

Skills

Customer service

Cash handling

PMS software

Communication

Tools

Word

Excel

Job description

The Front Desk agent at Stonebridge Hospitality Associates in Saddle Brook, NJ, is responsible for welcoming guests, checking in and out, and ensuring accurate guest records using the property's management system. This role supports the hotel’s front office and handles reservations, payments, and guest inquiries to deliver outstanding service.

Prior hotel experience is required; a professional demeanor, strong communication skills, and the ability to work evenings, weekends, and holidays are