Front Desk Agent — Flexible Hours & Guest Service

Stonebridge Companies; Saddle Brook (NJ); On-site; USD 23,000 - 32,000; Full time

Job summary

Stonebridge Companies' Saddle Brook property is seeking a Front Desk Agent to manage check-in/check-out, maintain guest records, and deliver outstanding service at the lobby. The role requires prior hotel front desk experience, strong communication, and proficiency with property management systems and basic office software; you will handle payments and reservations.

This is a full-time, on-site position in Saddle Brook, NJ with shifts including evenings and weekends; the pay rate is $20 per

Qualifications

• Hotel front desk experience preferred.
• Customer service and communication must be strong.
• Proficient with property management systems and basic office software.

Responsibilities

• Greet, register, and assign rooms to guests upon arrival.
• Verify guest credit and establish payment methods.
• Maintain room availability records and guest accounts.
• Compute bills, collect payments, and make change.
• Balance cash accounts and perform basic bookkeeping.
• Issue room keys and instruct bell attendants.
• Review charges during check-out.
• Post charges to ledgers via systems.
• Coordinate with housekeeping for guest issues.
• Make reservations and answer inquiries about services.

Skills

Customer service

Communication skills

Cash handling

Bookkeeping

Organizational skills

Independent work

MS Word

MS Excel

Property management system

Tools

Property management system

Job description

Stonebridge Companies' Saddle Brook property is seeking a Front Desk Agent to manage check-in/check-out, maintain guest records, and deliver outstanding service at the lobby. The role requires prior hotel front desk experience, strong communication, and proficiency with property management systems and basic office software; you will handle payments and reservations.

This is a full-time, on-site position in Saddle Brook, NJ with shifts including evenings and weekends; the pay rate is $20 per