Front Desk Agent — Elevate Guest Stays | Flexible Hours

Courtyard by Marriott; Coral Gables (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401k

Employee discount

Job summary

Courtyard Miami Coral Gables is seeking an experienced Front Desk Agent for their hotel in Coral Gables, FL. Compensation is based on experience, with open availability including holidays and weekends.

Benefits include health, vision, dental, PTO, 401k, employee discount, and more. Responsibilities include greeting guests, promoting hotel facilities to optimize occupancy, handling check-in/check-out, and coordinating with all departments to ensure guest satisfaction.

Qualifications

• High school diploma or GED is required.
• 1 year of experience as Front Desk Agent in a brand hotel (Marriott preferred).
• English: able to read, write, and converse.

Responsibilities

• Greet guests with a warm welcome and maintain eye contact.
• Promote hotel facilities to optimize occupancy and rates.
• Manage cash bank, follow accounting procedures, and protect guest information.
• Coordinate with hotel departments and participate in meetings.
• Handle front desk check-in/check-out efficiently and address hazards.

Skills

Customer service

Communication skills

English proficiency

Education

High School diploma or GED

Job description

Courtyard Miami Coral Gables is seeking an experienced Front Desk Agent for their hotel in Coral Gables, FL. Compensation is based on experience, with open availability including holidays and weekends.

Benefits include health, vision, dental, PTO, 401k, employee discount, and more. Responsibilities include greeting guests, promoting hotel facilities to optimize occupancy, handling check-in/check-out, and coordinating with all departments to ensure guest satisfaction.