Retail Associate / Barista

Mt. Olympus Resort & Theme Park; Wisconsin Dells (WI); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

On Demand Pay

Flexible schedules

Employee discounts on hotel rooms, ret

Employee discounts on hotel rooms,ret

Employee of the month programs

Company-wide outings

Employee Referral Program

Job summary

Mt Olympus Resort in Wisconsin Dells is seeking a Retail/Barista to be the first face customers see in our stores, delivering friendly service and product knowledge while adhering to company policies.

The role includes handling transactions, maintaining sales floors, and promoting promotions, with requirements to work weekends/holidays and to be at least 16 years old.

Qualifications

• Greeting customers and answering questions to improve engagement with merchandise and provide outstanding service.
• Operating cash registers and handling transactions accurately.
• Maintaining a positive attitude and achieving store goals in a fast-paced environment.

Responsibilities

• Greeting customers and expanding engagement with merchandise.
• Operating cash registers and processing transactions.
• Directing customers to merchandise and increasing in-store sales.
• Cross-selling products to increase purchase amounts.
• Maintaining an orderly appearance of the sales floor and signage.

Job description

Mt. Olympus Resort in Wisconsin Dells is hiring Retail/Baristas!

We are looking for a dynamic individual to join our FUN Team. You are the first face when walking into our stores! The Retail Associate is responsible for dealing with any and all customer questions about the products and services the resort has to offer. The Retail Associate is expected to be continuously updating their knowledge of the company products, services, and policies. Complaint handling is a critical in this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact. Another key responsibility is maintaining the presentation of the sales floor, products, signage and displays. Weekends and holidays required.

Duties and Responsibilities:

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Operating cash registers, managing financial transactions.
• Achieving established goals.
• Directing customers to merchandise within the store.
• Increasing in store sales.
• Superior product knowledge.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.
• A professional appearance.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• The ability to read, write, and perform basic math.
• The ability to stand and walk for extended periods of time.
• Must be at least 16 years old to apply
• Must be able to lift up to 50 lbs.
• Must be able to work weekends and holidays.
• Full time eligible for 401k plans after one year of employment
• Employee of the month programs
• Company-wide outings

What We Offer:

• On Demand Pay - Get Paid the Same Day you Work!
• Fun and Exciting Work Environment!
• FREE Waterpark Park & Theme Park Passes (based on resort occupancy)
• Flexible Schedules!
• Full Time, Part Time and Seasonal Positions
• Employee discounts on hotel rooms, retail and food
• Employee of the month programs
• Company-wide outings
• Employee Referral Program
• Full Time Employees are Eligible for Benefits:
  • Health Insurance, Dental Insurance, FSA Health & FSA Dependent Care after 60 Days of Employment
  • 401K and Paid Time Off after 1 Year of Employment

For more information about our property, visit our website: https://www.mtolympuspark.com/