Ticket Seller

Mt. Olympus Water & Theme Park Resort; Wisconsin Dells (WI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

On Demand Pay

Flexible Schedules

Free park passes

Employee Discounts

Seasonal & PT options

Job summary

Mt. Olympus Water & Theme Park Resort in Wisconsin Dells is seeking a Ticket Seller to handle ticket sales at the main gate using the POS system.

The role offers Full Time, Part Time and Seasonal openings with shifts between 8:30am and 9 or 10:00pm, based on park hours and guest occupancy. You will process credit card and cash transactions, assist guests with rentals and park information, maintain a safe and friendly environment, and help with stocking supplies while following all store policies

Qualifications

• Must present a friendly, professional attitude and provide quality guest service.
• Strong verbal and written communication and follow directions accurately.
• Ability to handle cash/credit card transactions and basic math.

Responsibilities

• Sell tickets to guests using POS system.
• Balance daily money bag and handle cash/credit wisely.
• Assist guests with tickets, rentals and park information.
• Maintain clean, safe, and guest-friendly environment.
• Help with restocking booth supplies and carry-ins checks.

Skills

Customer service

Communication

Team player

Time management

Flexibility

Tools

POS System

Job description

Ticket Seller

The ticket seller is responsible for selling tickets to the public using the POS System while creating memorable experiences for our guests!
Full Time, Part Time and Seasonal Openings. Flexible Schedules!
Shifts fall between 8:30am and 9 or 10:00pm based on park hours and guest occupancy.

Duties and Responsibilities:

• Processing credit card and cash transactions
• Pick up, drop off and balance your daily money bag.
• Assist the general public with ticket sales and rentals (strollers, wheelchairs, lockers, etc.)
• Knowledge of all Mt. Olympus promotions, coupons, discounts, and events
• Create an exceptional experience for all guests through a safe, clean, and friendly environment.
• Familiarize yourself with Mt. Olympus attraction layouts and height/weight requirements. You will also need to know restroom, first aid, rental, and lost & found locations.
• Answer questions regarding general park knowledge, tickets and hours of operation
• Assist with the restocking of ticket booth/rental supplies.
• Follow all operational policies and procedures for Mt. Olympus Water & Theme Park
• Assist with scanning wristbands and checking carry-ins
• Picking up garbage and helping keep a clean work environment
• Other duties as deemed necessary or as directed

Ticket Seller Requirements:

• Must always bring a smile to work.
• Must be able to maintain and present a professional attitude and appearance at all times.
• The applicant must be honest, dedicated, maintain confidentiality and be trustworthy.
• Exceptional verbal and written communication skills and able to follow directions, checklists, and comprehend instructions in a professional and courteous manner with our guests, employees, training supervisor, and managers.
• Must possess excellent time management skills, be dependable, reliable, diligent, and be on time for work.
• Must be a team player and able to provide superior customer service.
• Able to complete basic math calculations.
• Candidates must be computer literate and able to maintain a guest-friendly, quality service attitude at all times.
• Strong customer service, with the aptitude to resolve conflicts
• Position requires the ability to stand for extended periods of time, walk, reach with hands and arms, talk and hear, use hands to reach and handle tickets, money, receipts, and the ability to lift and/or move up to 25 pounds.
• Able to perform work duties outside in varying weather conditions prevalent at the time.

What We Offer

• On Demand Pay- Get Paid the Same Day you Work!
• Fun and Exciting Work Environment!
• FREE Waterpark Park & Theme Park Passes (based on resort occupancy)
• Flexible Schedules!
• Full Time, Part Time and Seasonal Positions
• Employee discounts on hotel rooms, retail and food
• Employee of the month programs
• Company-wide outings
• Employee Referral Program
• Full Time Employees are Eligible for Benefits:
• Health Insurance, Dental Insurance, FSA Health & FSA Dependent Care after 60 Days of Employment
• 401K and Paid Time Off after 1 Year of Employment

For more information about our property, visit our website: https://www.mtolympuspark.com/