Front Desk Agent

Hospitality Ventures Management Group; BLOOMINGTON (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality management group is seeking a guest service associate to create memorable experiences for guests. This role involves welcoming guests, ensuring timely check-ins and check-outs, and providing exceptional service. Ideal candidates will have a high school diploma and a passion for customer interaction.

Benefits

Flexible full-time and part-time schedules

Paid Time Off (PTO) and paid holidays

Full healthcare benefits (medical, dental, and vision)

401(k) retirement plan with a guaranteed 4% match

Hotel, food, and beverage discounts

Qualifications

• Basic reading, writing, and math skills required.
• 1-3 months of related experience preferred.

Responsibilities

• Welcome and serve guests with exceptional service.
• Ensure guests are checked in and out in a friendly manner.
• Interact with guests regularly and assist with inquiries.

Skills

Customer Service

Communication

Teamwork

Education

High school diploma or GED

Job description

Who this job will appeal to

A team player with a great smile who absolutely LOVES people!

What you will be doing

You will help create an excellent and memorable stay for our guests by welcoming and serving each guest with exceptional service, either in person or by phone. You will ensure that guests are checked in and out in a friendly and timely manner.

Requirements

Basic reading, writing, and math skills are required. The ability to work nights, weekends, and holidays may be necessary. The job requires the ability to:

• Talk, hear, and interact with guests regularly
• Use hands and fingers to handle or feel objects, tools, or controls frequently
• Occasionally walk, sit, and reach with hands and arms
• Frequently lift and/or move up to 10 pounds
• Stand for long periods

Education & Experience

A high school diploma or GED, or an equivalent combination of education and experience, is required. One to three months of related experience and/or training is preferred.

Our Associates Love

• Amazing opportunities for career advancement across HVMG
• Flexible full-time and part-time schedules
• Up to 40% of earned wages paid before payday with PayActive
• Paid Time Off (PTO) and paid holidays
• Full healthcare benefits (medical, dental, and vision)
• 401(k) retirement plan with a guaranteed 4% match and no vesting period
• Hotel, food, and beverage discounts and perks

An Equal Opportunity Employer

We provide equal employment opportunities without regard to race, color, national origin, religion, sex, age, marital status, or disability.

Source: Hospitality Ventures Management Group