Front Desk Agent

HVMG; BLOOMINGTON (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading hospitality team as a Front Desk Superstar at Embassy Suites by Hilton Bloomington/Minneapolis. This role involves creating memorable experiences for guests through exceptional service. Ideal candidates are team players with a passion for hospitality and a great smile. Enjoy flexible schedules, career advancement opportunities, and comprehensive benefits.

Benefits

Flexible full-time and part-time schedules

Paid Time Off (PTO) and Paid Holidays

Full Healthcare Benefits

401k Retirement Plan with a guaranteed 4% match

Hotel and Food and Beverage Discounts

Qualifications

• Basic reading, writing, and math skills required.
• 1-3 months of related experience preferred.

Responsibilities

• Welcome and serve guests with exceptional service.
• Ensure guests are checked in and out in a friendly manner.

Skills

Customer Service

Communication

Teamwork

Education

High school diploma or GED

Job description

Embassy Suites by Hilton Bloomington/Minneapolis

Join Our Team as a Front Desk Superstar - Love People? Check! Smile for Days? Check! Create Memorable Experiences? Check!

Who this job will appeal to

A team player with a great smile who absolutely LOVES people!

What you will be doing

You will help create an excellent and memorable stay for our guests by welcoming and serving each guest with exceptional service, either in person or by phone, and ensuring that guests are checked in and out in a friendly and timely manner.

Requirements

Requirements include basic reading, writing, and math skills. May be required to work nights, weekends, and/or holidays. This job requires the ability to perform the following: regularly talking, hearing, and interacting with guests; frequently using hands and fingers to handle or feel objects, tools, or controls; occasionally walking, sitting, and reaching with hands and arms; frequently lifting and/or moving up to 10 pounds; and standing for long periods.

Education & Experience

High school diploma or GED; or an equivalent combination of education and experience. One to three months of related experience and/or training.

Our Associates Love

• Amazing opportunities for career advancement across HVMG
• Flexible full-time and part-time schedules
• Up to 40% earned wages paid BEFORE payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full Healthcare Benefits (medical, dental, and vision coverage)
• 401k Retirement Plan with a guaranteed 4% match and no vesting
• Hotel and Food and Beverage Discounts and Perks

Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.